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Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY

4.91

(3,722)

Mortgage

Mortgage Loan Officer

Contact Info

(888) 672-5626

Louisville, KY

https://www.northpointe.com/

Location & Business Hours

Business Hours

Fri

8 AM to 6:30 PM

Sat

closed

Sun

closed

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4.91

(3,722)

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5 Star

96%

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1 Star

Excellent and fast service. Questions answered promptly throughout the entire process, including nights and weekends! And I had a lot of questions :)

Reply from Owner

July 1st, 2021 02:59 AM

Thank you Crystole. So happy we got to help you purchase your new home.

Russell led us on into believing he was going to help us draw up a mortgage only to go radio silent when we actually needed him. Multiple attempts were made to get in touch with him through the process. We lost out on both of the two houses...

I want to thank Shawn Neely and his team. They were very helpful and prompt with all of my questions. Shawn is a wizard at numbers and made this journey less stressful. Thank you all very much for being there during my home buying process!...

Reply from John The Mortgage Guy

March 31st, 2021 02:21 PM

Kevin, WOW! Thank you for sharing such a positive review! We are so glad for your experience and agree that Shawn Neely is a numbers wizard!

Tyler helped me throughout the entire process. He answered a million questions without frustration. He made the numbers work for me and eased all anxiety. I’d never buy another house without him as my lender.

I highly recommend Kelly Lee at Commonwealth Bank & Trust Mortgage! She has made the entire loan process easy and seamless. She is knowledgeable, responsive, detail-oriented, and pleasant, and she always explains things clearly. She has gone...

Reply from Owner

July 1st, 2021 02:59 AM

Thank you Erika. It was such a pleasure working with you.

Russell was very responsive to my request for status on the loan underwriting process.The underwriting process and the underwriters were very slow and disjointed. I understand the mortgage loan market is very active at this time and that good...

Tyler was such a pleasure to work with! I did not think this process would be as smooth going in, but Tyler communicated effectively, was organized, and truly educated me on the home buying process. Everything was quick and well communicated...

Kelly Lee has been an absolute delight to work with! This has been hands down one of the best experiences that I have had working with a lender on behalf of a Real Estate client! I will definitely refer her again.

Reply from Owner

July 1st, 2021 03:00 AM

Thank you Sal and thank you for trusting your clients to us!!

Thanks Russell for a great refinancing transaction

Russell was a great partner in refinance & closing my home twice, he was always available, provide options and quick to respond, very dependable person and assures that clients are getting the best service and rates! I would definitely recommend...

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

1999

Time Zone

Pacific Standard Time (PST)

Disclaimer

Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender