Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
for
Russ Jameson - Northpointe Bank
he made it very easy for a first time buyer
Chad made it easy and convenient. I am a kidney transplant patient and I’m not supposed to be around people due to my immune system being weakened. Chad did everything by phone up to closing time when he sent ONE attorney, wearing a mask and...
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Reply from Owner
November 15th, 2021 12:00 AM
Thanks for the review Tom! It was my pleasure to help you and Cathy and so glad to hear you had a great experience and we were able to accommodate you during this time! #BOOM
Chad was SUPER efficient and super quick while dealing with our mortgage refinance. Weclosed in 2 weeks from when I first contacted him! He was so helpful and great to work with!!
Reply from Owner
November 15th, 2021 12:00 AM
I appreciate the review Maddie! Pretty awesome everything went as planned and we closed even quicker than we had discussed! I appreciate your business and thanks for the kind words! #BOOM
From a Realtor’s perspective, this has been the best experience working with a bank to close on a home. This bank was in constant contact about each step prior to you having to ask. Everyone was friendly and answered back promptly when contacted....
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Reply from Owner
November 17th, 2021 03:42 PM
Thank you for those kind words. We enjoy working with out of state buyers and having an agent who stays involved in helping the process go smoothly. Thank you for your help too.
Kelly assisted us for about 8 months after hours and on the weekends and answered any questions we had in this competitive market
for
Russ Jameson - Northpointe Bank
I had to pay increased closing costs to come within a minimum LTV that I was not aware of. Representations made to me ended up not being true regarding beating competitor pricing.
Weve had Chad help us through the loan process twice now. Once on 2016 and again in 2021. He does an amazing job. Quick to respond, available to answer questions and knows what he's doing. When it comes to a process like getting a new home...
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Reply from Owner
November 15th, 2021 12:00 AM
I appreciate you guys Dan!! Thanks for your continued support and allowing me to be a part of your home ownership journey! I appreciate this awesome review and hope you guys are loving the new house! #BOOM
Chad is great! He helped me with my first mortgage loan and was there to answer questions every step of the way via email, text, and phone call. He always had my best interests in mind and went above and beyond my expectations. I will be using...
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Reply from Owner
November 15th, 2021 12:00 AM
Thanks for the review Kaylynn!! It was so awesome working with you and celebrating with you at the closing table! I appreciate you giving me the chance to help you achieve your home ownership dreams! #BOOM
Her level of communication and follow up
Everything was smooth and easy. Even if things got a little bit hectic it was perfect
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender