Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Russ Jameson - Northpointe Bank
Russell and Diana made the process of buying a home an amazing process. It was so easy and they helped me every step of the way.
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Russ Jameson - Northpointe Bank
Russell was fantastic to work with. Made the whole process quick & easy. He also explained everything to us, so we knew what was all going on.
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Russ Jameson - Northpointe Bank
The process. Every call and emails was answered even on his days off.
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Russ Jameson - Northpointe Bank
Russell was amazing always on top of all my questions and concerns and made the process easy and stress free. He was very supportive in my decisions and very patient with some changes I made. He made me feel important and that he was here to...
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Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Taneshia, Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Russ Jameson - Northpointe Bank
Russell was very responsive very knowledgeable and trustworthy
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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for
Russ Jameson - Northpointe Bank
Russell was an excellent communicator. He was always willing to explain in detail why this form is needed. Also, he worked around my schedule. He understood that I worked 3rd shift.
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Bryan Linde was wonderful to work with for my mortgage. He checked in with me all the time to ensure any questions I had were answered. Since I was new to Kentucky, he also shared wonderful places within a couple of hours to visit.I would totally...
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Russ Jameson - Northpointe Bank
Mr Jameson kept me very.informed and was always available for questions i really appreciate good customer service
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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Russ Jameson - Northpointe Bank
Russell did a fantastic job it was underwriting that was the issue always coming back with one more item needed constantly instead of wanting the information all at once.
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
for
Russ Jameson - Northpointe Bank
We had an excellent experience because our loan representative was always available when we needed him. He offered advice and did his best to make the loan absolutely what we needed. Also the representative who worked on our closing was excellent...
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Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender