Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Russ Jameson - Northpointe Bank
Very disorganizedNot that great communicationAsking for the same documents multiple times after I have already sent them multiple times via multiple ways like email and uploadingVERY LONG PROCESSTaking over a month from start to finish is ridiculous...
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Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for your feedback. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************. Thank you.
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Russ Jameson - Northpointe Bank
Russell stayed with the process from start to finish very knowledgeable from start to finish thanks Russell
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Kelly works hard to find the right products for her clients. She has great listening skills and is great at solving problems. I highly recommend that you give Kelly a call to see if she can help you!
Reply from Owner
September 27th, 2023 02:15 AM
Cindy, we really appreciate having the opportunity to work with quality agents and their clients. Working with Exit Realty Crutcher has been an honor.
Kelly and Caitlin were AMAZING to work with through this process. They made what can be a very stressful time so easy and were great to communicate with. They were always incredibly helpful and responsive and calmed this first-time homebuyer's...
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Reply from Owner
September 27th, 2023 02:14 AM
Brette, so sorry for my late response. We are so happy to have had the opportunity to help you finance your new home. We wish you many happy memories!
Chris Bauman made my experience refinancing two loans seamless. He is a master of his craft and is highly recommended. Your the best Chris!! Also, Kaelin his processer did a phenomenal job.
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Russ Jameson - Northpointe Bank
Russell was awesome keeping me up to date. The process took a little longer than expected but his service was awesome! Hi
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Northpointe Bank - Louisville
Bryan Linde was wonderful to work with for my mortgage. He checked in with me all the time to ensure any questions I had were answered. Since I was new to Kentucky, he also shared wonderful places within a couple of hours to visit.I would totally...
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Northpointe Bank - Louisville
Bryan’s expertise in loan origination is second to none. The process was seamless and he was very responsive and accommodating. Would definitely recommend him to anyone who is in need of a loan.
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Russ Jameson - Northpointe Bank
My experience with Russell and his team was seamless. I have purchased several properties over my lifetime and none have been so stress free. The time it took to apply and close was very fast and Russell was right there every step of the way...
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Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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Tyler made everything so easy and reassuring through the whole process for my wife and self. He is awesome at what he does and I would tell anyone that you are in great hands with him!
2781–2790 of 3722
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender