Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Loved working with both Kelly’s ! Was really an easy experience for it being my first time. It’s a very over whelming at first but they broke it down for me piece by piece.
Reply from Owner
March 18th, 2024 12:16 PM
Jake, thank you for the kind words. We are so happy to see you become a home buyer! And what a great way to do it with the Metro Grant!
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Russ Jameson - Northpointe Bank
Professional timely got the job done
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Russ Jameson - Northpointe Bank
overall good experience, but there were moments where communication lacked. Also, was given a hard time at the end due to funds left needing to be paid, which ended up not being needed even after taking out my HOI for the year. Also, my attorney...
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Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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Tyler was amazing to work with and we would recommend him to everyone. We are very lucky we had him on our side the whole time up until closing making this process SMOOTH! Thank you Tyler!
Tyler and his team have been absolutely amazing during this entire process. Always responding to me quickly whenever I have a question, never making me feel silly for the type of questions I asked, and really seemed to cared about making it...
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Russ Jameson - Northpointe Bank
Russell kept in steady contact, answered massages promptly and got me through the process easily. He did an exemplary job.
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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Russ Jameson - Northpointe Bank
There were no touchpoints on communication from Amerisave. It's assumed that the buyer is always sharing the information they receive but that is not always the case. Should have weekly updates with milestones, i.e. appraisal ordered, appraisal...
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Russ Jameson - Northpointe Bank
Helpful, informative and efficient. Very pleased.
Reply from Russ Jameson
July 23rd, 2024 07:49 AM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Russ Jameson - Northpointe Bank
Was a very smooth transaction, we had no problem getting the clear to close and even closing earlier then projected.
Tyler and his team jumped in to help us purchase our first home, after the first lender refused the appraisal. We really did not believe that this was going to go through. But he worked his majic and we were able to get the house, without a...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender