S
Silverton Mortgage - Louisville, KY
Louisville, KY

Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We didn’t like the fact that we had to work with different controllers during the process.
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Hi Souzy, there are a lot of moving parts and our team works hard to help expedite the process--and I was always be available for you--and will continue to always be there for you. Congrats on your new home! Lydia
My closing was very smooth and I really appreciate Lydia for all support and answering my all questions. Thanks !!!
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Satish, it's been great working together with you and your family on this grand adventure. Thanks for the ideas too--I am going to put them to work!! Congrats on your new home. Lydia
Extremely helpful with any questions, very fast to respond and made the entire process simple and easy.
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Reggie, you've been a great teammate through this entire process. I am thrilled to have helped you navigate the road to your new home. Congrats and Kudos! Lydia
Very good experience working with Lydia
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Hi Kenia, thank you for the kind words. You were a great buyer--always on top of the details all along the way. I very much enjoyed working with you. Congrats on your new home! Lydia
Explaining what exactly is going on and help the home buyers through the process instead of acting like they should already know the answers to their questions would help. Having to reach out multiple times to get anything accomplished definitely...
read more
reliability, availability and patience
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Hi Antonio--thanks for the kind words....I can definitely say the same right back to you---you were an amazing teammate in this adventure! Congrats on your new home. Enjoy! Lydia
Timely communication and follow up
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Hi Narendra, Congrats on your new home--and thank you for your help in getting the eligible format for a few of those docs! You are an awesome teammate. Lydia
Customer Service:** Responsive, helpful, and friendly customer support.
*Problem Resolution:** Effective resolution of issues or complaints.
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Hi Agatha, thank you for the teamwork on your new home adventure. There were lots of moving parts and you both juggled them with grace, patience, tenacity--and humor. Congrats on your new home! Lydia
Lydia was hands on and on top of the situation from the start. She was patient and answered my questions every time, walking me through numbers that were hard to understand. She also went above and beyond at the last moment to help make my...
read more
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Hanifat, you have been a pure delight--and I am honored to have helped you navigate and understand your new home build and purchase. It's so exciting that you now have your keys to your own, newly-built home!!! Enjoy! Enjoy! Enjoy! Lydia
If I could have locked in my rate in the beginning of the process it would have been a better experience.
Reply from Lydia Shina
April 4th, 2024 07:41 PM
Hi James, the market was a bit chaotic this year with lots of moving parts---which is why we have you on the 3-Year Rate Drop Protection Plan we discussed--so once rates drop we can get you set! I hope you are loving your new home. Lydia
851–860 of 1066
About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.