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Silverton Mortgage - Louisville, KY
Louisville, KY
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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Multiple requests for documents that they already had.
Reply from Aaron Schaeffer
February 7th, 2025 06:43 PM
Lisa- thanks so much for the feedback. Our team was honored to serve you through this process. Wish you the best in your new home, thanks!
The issue we had difficulty with was the amount of back and forth gathering information and having to send documents more than once. Aaron Schaeffer was excellent!
Aaron Schaeffer is by far one of the sweetest people I have ever met. From the beginning to the end, he was beyond nice and consistently advocated for us. At the beginning of this process, we went through two other loan companies and loan officers....
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It was a pleasure working with Lydia, she patiently guided and worked with us in every step toward achieving our first home. She is very welcoming to all our questions, replies promptly and made the entire process smooth and easy 😊
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Reply from Lydia Shina
January 10th, 2025 12:50 PM
Regina, it was a pure delight helping you and your family navigate your new home build and purchase. Getting to know you all along the way was such a gift. I am always here for any questions and future steps. Wishing you All and Only the best...
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Simply put, working with Aaron is what truly made this experience great! Aaron ensured there was always a line for 2-way communication open and addressed any concerns head on to avoid any delays in the process down the road. Experienced, knowledgeable,...
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Reply from Aaron Schaeffer
January 5th, 2025 03:59 PM
Devon- thank you so much for this feedback. It was truly an honor to serve you and your family during this process. Happy New Year in your new home!
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Lydia was always available to answer our questions and was so helpful with the first time home buying process.
Reply from Lydia Shina
January 2nd, 2025 03:13 PM
Hi Nicholas, it was such a pleasure working together on your new home. I hope it will be the foundation for many cherished memoires in the making. I am always here for any questions and next steps. Kudos and Congrats! Lydia
He was easy to work with and communicated well!
Reply from Aaron Schaeffer
January 5th, 2025 03:59 PM
Thanks So much, Callie and congrats on the new home!
Aaron was always very responsive. He was easy to talk to and was able to answer all of my questions with confidence and accuracy. He was pleasant in every interaction and I will absolutely work with Aaron again.
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Reply from Aaron Schaeffer
January 5th, 2025 04:00 PM
Thanks so much, Courtney! It was an absolute pleasure to assist with the process, and congrats again on your new home!
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Lydia is very personable and friendly, she approaches her customer in a way that makes you feel important and heard during the process, her years of experience makes you feel confident that she is there for your best interest. She follows up,...
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Reply from Lydia Shina
January 2nd, 2025 03:15 PM
Eduardo, thank you for the kind words--they made my heart sing. It's been an honor to work with you and your family on your new home adventure. You have been an amazing teammate in the process. I am always available for any questions and next...
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Very knowledgeable and always ready to answer any questions we had!
Reply from Lydia Shina
December 23rd, 2024 03:35 PM
Adrianna, what a gift it's been to work together on your new home. I am delighted for you and wish you all and only the BEST for your next chapter in homeownership. I am always here for any questions and next steps. Kudos, Congrats, and Thanks!...
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.