Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Brian C
Reply from Owner
July 30th, 2024 12:23 PM
Thank you so much my friend, it was great working with Crystal and yourself, look forward to future endeavors together.
The professionalism of Rodney, Tony & the entire staff. Everything went smoothly and exceeded our expectations. We ended up closing earlier. We were treated like family on the phone which made things great when we met in person. I will definitely...
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Reply from Rodney Reynolds, Ruoff Mortgage
July 30th, 2024 12:24 PM
Hi Brian, Thanks for your stellar review and kind words! It's fantastic to hear that you felt like family, as that's exactly the atmosphere we aim for at Ruoff Mortgage. Thrilled to know we were able to exceed your expectations and facilitate...
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Excellent customer service and support. Always kind and patient. Above Excellent care.
Reply from Owner
July 30th, 2024 12:24 PM
Thank you for such kind words my friend, our aim is to always show empathy and give you the service your deserve.
Explain the process and kept us updated. Very kind and patient.
Reply from Rodney Reynolds, Ruoff Mortgage
July 30th, 2024 12:27 PM
I'm really grateful for your review, Crystal. It's fantastic to hear that you found my explanations and updates helpful throughout the process. Your positive feedback means a lot to me and it was truly a pleasure to assist you. Always here...
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It was a blessing working with this mortgage company
Rodney made my wife and I’s homebuying experience extremely easy and painless. Anytime we had any questions he was quick to respond and made sure we understood. Thank you for everything Rodney and Tony!
Reply from Owner
July 30th, 2024 12:36 PM
Thanks very much, it was such a pleasure working with Anna and yourself, I've watched you grow up into a fine young man, husband and father, so it was an honor to assist you all.
My wife and I loved working with Rodney, he was very efficient and answered any and all questions we had. Our next home will be with Rodney again!
Reply from Rodney Reynolds, Ruoff Mortgage
July 30th, 2024 12:37 PM
I'm thrilled to hear that you had such a positive experience, Gabriel! I strive for efficiency and clarity in my work, so it's great to hear that this was reflected in our time together. I look forward to helping you with your next home. Until...
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😀😀🌸🌸 🌹🌹🌸🌸🌹🌹
Reply from Rodney Reynolds, Ruoff Mortgage
July 30th, 2024 12:38 PM
Thank you my friend, I've appreciated your trust in me over the years as we have helped your children and your all purchase and refinance homes, looking forward to working with you all again in the near future.
Just because of communication ssues with the seller (not Ruoff). The situation was handled as efficient as possible but with the seller we there was a lot of going back and forth.
Reply from Rodney Reynolds, Ruoff Mortgage
July 30th, 2024 12:39 PM
I appreciate you taking the time to rate your experience, Valeria. I'm glad that, despite the communication issues with the seller, you felt that the situation was handled efficiently. Going forward, we'll continue to strive for smoother transactions...
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Jim is always knowledgeable about every aspect and keeps close communication with his clients.
Reply from Jim Cook, Ruoff Mortgage
October 1st, 2024 03:48 PM
Thanks so much for the kind words, Belinda! I'm thrilled to hear you had such a positive experience with Ruoff Mortgage. Keeping close communication and providing detailed knowledge about every aspect of the process are top priorities for me,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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