Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Great Customer Service and responding quickly
Reply from Rodney Reynolds
May 8th, 2026 08:18 PM
Erica, I appreciate your kind words about the customer service and responsiveness. I'm glad to know that you had a good experience. If there's anything else I can assist you with, please feel free to reach out.
I was every please, Rodney and Ryan called,texted and emailed to keep me informed about the loan. they were great to work with.
Reply from Rodney Reynolds
May 8th, 2026 01:12 PM
Rosa, I'm grateful for your kind words and glad to hear that you appreciated the communication from Ryan and me. It was great working with you, and I'm pleased we could keep you informed throughout the loan process.
Felix is amazing he went above and beyond for my family, great person he have my strenght and ability it was a honor
Reply from Felix Velez
May 7th, 2026 03:11 PM
Valentina, I'm grateful for your kind words. Knowing that my efforts had such a positive impact on your family means a lot to me. It was my pleasure to support you throughout the process.
What stood out most was his attention to detail and commitment to making sure I got the best possible outcome. They kept me updated at every step, were always available when I needed them, and made what can be a stressful process feel smooth...
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Reply from Owner
May 4th, 2026 05:20 PM
Huy, I appreciate your kind words about my attention to detail and commitment. I'm pleased that you felt well-informed and supported throughout the process. If there's anything else you need, feel free to reach out.
What stood out most was his attention to detail and commitment to making sure I got the best possible outcome. They kept me updated at every step, were always available when I needed them, and made what can be a stressful process feel smooth...
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Reply from Rodney Reynolds
May 1st, 2026 05:10 PM
My, I'm glad to know that my attention to detail and commitment made a positive impact on your experience. Keeping you updated and ensuring a smooth process are top priorities for me. If there's anything more I can assist you with, please let...
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for
Lynne Kearis, Ruoff Mortgage
Lynne Kearis, Ruoff Mortgage has received a review with 5 star rating from Jenna B
Reply from Owner
April 27th, 2026 06:06 PM
Thank you for the 5-star rating, Jenna. I appreciate your support!
for
Lynne Kearis, Ruoff Mortgage
Easy, quick, and smooth communication .
Reply from Lynne Kearis
April 27th, 2026 03:41 PM
I'm happy to hear that the communication was easy and smooth for you, Jenna. Thank you for your feedback!
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Terriana G
Reply from Owner
April 24th, 2026 03:51 PM
Thank you, Terriana, for the great rating. I'm glad to have been able to assist you with your mortgage needs.
Communication, good attitude
Reply from Rodney Reynolds
April 23rd, 2026 03:07 PM
Terriana, I'm pleased to hear that you appreciated the communication and my attitude. If there's anything else you need, feel free to reach out to me anytime.
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Abby C
Reply from Owner
April 23rd, 2026 04:27 PM
Abby, thank you for your positive rating. I'm glad to have been able to assist you with your mortgage needs.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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