FirstBank Mortgage - Lexington's Cover Image
FirstBank Mortgage - Lexington in Lexington, TN

FirstBank Mortgage - Lexington, TN

Lexington, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • K
    Katie P
    Posted on March 14th, 2017 09:10 PM
    She was very helpful when we bought our house in 2015! We still refer our friends and family to her!
  • C
    Christopher B
    Posted on March 5th, 2017 03:35 AM
    Everyone was so nice and professional.
  • L
    Laura L
    Posted on February 21st, 2017 05:16 PM
    Donna Ross is a miracle-worker. She has a natural talent for making her customers feel special, worthy, and like they are her ONLY client. She made us feel CONFIDENT when things got rough. Every minor obstacle was never a cause for panic, every...
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  • FTP
    K
    Katharine V
    Posted on February 17th, 2017 12:25 AM
    Most of the process was smooth and easy. I worked more with James than Donna. I was uncomfortable with the fact that my closing cost were higher than expected with no explanation.
  • A
    Allen E H
    Posted on February 15th, 2017 12:51 AM
    Donna went above and beyond to help us get to closing. She would give you advice when you needed it. She was always honest with you whether good or bad. She made the whole experience better and we will always recommend her.
  • FTP
    T
    Tommy S
    Posted on February 8th, 2017 08:45 PM
    Was required to pay property taxes 1 day before closing in Jan. when it was not necessary we found out at attorney's office during closing.
  • J
    Jennifer F
    Posted on February 2nd, 2017 12:53 AM
    Donna was so helpful and always willing to take the time to explain any questions I asked!
  • C
    Caleb A H
    Posted on January 30th, 2017 06:11 PM
    FirstBank has always gone above and beyond for our banking experience, this didn't differ when coming to Donna. She was always friendly and very helpful. We had an exceptional experience with her and FirstBank.
  • G
    Gary P W
    Posted on January 23rd, 2017 05:13 PM
    Donna was helpful, insightful and dedicated toward finding solutions to barriers. She was always courteous and never out of reach.
  • J
    Jason D
    Posted on January 9th, 2017 02:19 AM
    Better communication, and getting a better intrest rate instead of waiting till the last minute allowing it to get so high,should have been locked in sooner
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433