FirstBank Mortgage - Lexington's Cover Image
FirstBank Mortgage - Lexington in Lexington, TN

FirstBank Mortgage - Lexington, TN

Lexington, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • C
    Cameron L P
    Posted on September 3rd, 2017 01:59 PM
    Donna and the entire First Bank staff are exceptional to work with! Always on top of everything and very informative throughout the process! Donna makes the whole mortgage process seamless and easy! I would recommend them to everyone.
  • FTP
    K
    Kiowa J
    Posted on September 2nd, 2017 12:50 AM
    Donna worked with me the best she could with her busy schedule, as well as helping me understand the process of buying a home.
  • B
    Brian D
    Posted on August 23rd, 2017 06:29 PM
    Donna makes the whole process very user friendly, she knows her job and makes the entire loan process painless and easy. I would recommend Donna Ross and First Bank Mortgage to any and everyone. I have already recommended her numerous times...
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  • T
    Thomas M
    Posted on August 23rd, 2017 01:09 PM
    hometown friendly service where you can sit down and talk to real person with knowledge and eager to answer any questions you have could not have been a better experience Thank You Ms. Donna
  • M
    Mark R F
    Posted on August 23rd, 2017 12:48 AM
    She was friendly yet very businesslike, and kept me updated on the progress of my loan.
  • FTP
    J
    Jonathan R C
    Posted on August 16th, 2017 02:39 PM
    it just seemed like she was a little impersonal throughout my experience, and in the end I felt she was just willing to say whatever it took to make me happy at the moment or get me off the phone. As a first time home buyer I feel like a I...
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  • D
    Darren F F
    Posted on August 14th, 2017 02:13 PM
    Mrs. Ross and all concerned with my loan, was very prompt with action and had answers for all my questions. I did not feel at any point that I was an after thought. Everyone made me feel like my issues were their issues and resolved everything...
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  • C
    Chad H
    Posted on July 25th, 2017 03:33 AM
    Great person an group to work with very friendly and helpful, will work hard and help you with anuthing you need. Thanks for all the help Chad H.
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  • S
    Stacce M S
    Posted on July 21st, 2017 03:49 AM
    It finally closed &I could move in
  • FTP
    B
    Bartholomew S
    Posted on July 11th, 2017 04:56 PM
    It took way too long for our loan to be completed. Along, with multiple mistakes and poor communication.
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433