

Ruoff Mortgage - Lafayette, IN
Lafayette, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
He provided us great updates, friendly personality
Reply from Steve Stemick
May 16th, 2025 03:15 AM
I'm glad to hear that you had a positive experience, Sally! Your feedback is much appreciated. It was my pleasure to provide you with updates and service that met your needs. I strive to make the mortgage process as smooth as possible for my...
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From the very beginning, Steve did an amazing job at communicating with us what stage in the process we were in and was upfront with us. Steve wasn’t the only one that made the experience great as he has a great supporting staff that is constantly...
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Reply from Steve Stemick
May 16th, 2025 03:15 AM
Hi Conner, I'm absolutely thrilled to hear about your positive experience with First Option Mortgage, LLC. It's wonderful to hear that you found our communication and the loan process to be efficient and smooth. The team and I strive to make...
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The only issue was we were told we was going to close on a certain date so we told our jobs that we had to go there then half way there we got a call from Steve saying the closing was not going to work other than that it was great
Reply from Steve Stemick
May 16th, 2025 03:15 AM
Zachary, I'm glad to hear that overall, your experience with First Option Mortgage, LLC was positive. I apologize for the miscommunication regarding the closing date; that's definitely not the standard of service we aim to provide. Please rest...
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Steve was awsome to work with. He made the process of getting a home easier for my wife and I
Reply from Steve Stemick
May 16th, 2025 03:15 AM
I'm really glad to hear that you had a positive experience, Elisha. Making your home-buying process easier is exactly what I aim for. Thank you for taking the time to leave a review and for the perfect rating. I look forward to assisting you...
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Beth Garrett, Ruoff Mortgage has received a review with 5 star rating from Karen E
Reply from Owner
August 8th, 2024 09:25 PM
Thank you for the 5-star rating! It was a pleasure working with you and seeing you at closing! If there is anything else you need or if you have any questions in the future please reach out! Beth
Beth is amazing!!! Text me no matter what time of day with answers to all my questions!!
Reply from Beth Garrett, Ruoff Mortgage
August 8th, 2024 09:28 PM
Thank you for your kind words Karen! Enjoy your new home and please reach out anytime you have questions! Beth
Steve is very communicative through the whole process and I greatly appreciate that!
Reply from Steve Stemick
May 16th, 2025 03:15 AM
Thank you so much for your kind words, Stephanie. I'm glad to hear that you appreciated my communication throughout the process. It was my pleasure to assist you and I strive to make every experience with First Option Mortgage, LLC a five-star...
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Steve had our best interest in mind and provided quick/ personalized communication. Very thankful to have him as this was our first time home buying experience!
Reply from Steve Stemick
May 16th, 2025 03:15 AM
I'm thrilled to hear that you had a positive experience with your first home purchase, Christina. It was my utmost pleasure to guide you through the process and ensure your interests were prioritized. I'm grateful for your generous rating and...
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Beth was wonderful during a very stressful time.
Reply from Beth Garrett
August 8th, 2024 09:59 PM
Thank you for the 5-star rating! I am glad to hear I helped make the mortgage process less stressful. That is my goal. Please let me know if I can help in the future!! Beth
Steve went above and beyond for us and had so much patience, he made the process as easy as possible!
Reply from Steve Stemick
May 16th, 2025 03:15 AM
Thank you, Jennifer, for taking the time to share your experience. I'm delighted to hear that you found the process easy and that you felt well supported. It was a pleasure working with you, and I always try my best to ensure a smooth and efficient...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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