Ruoff Mortgage - Lafayette, IN
Lafayette, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Fast, easy to understand, & was great to work with.
Communciation was great . Kelsey answered all of questions clearly so we understood & was quick
Reply from Kelsey Scheller
June 18th, 2025 11:49 PM
I'm thrilled to hear that you found the communication clear and timely. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions in the future, I'm here to help.
The whole process was great we used Ruoff before when there was a Logansport branch so we wanted to stay with them even though there wasn't one here anymore
Rene is an all star! She is so friendly, knowledgeable, and helpful. She has answered all my questions and very quick with responses! She treats me like her own family and I really felt that she had my best interests at heart throughout the...
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Reply from Owner
June 6th, 2025 01:19 PM
It is always a pleasure working with you!! I am thinking this will be your forever home. Thank you for your kind words and for choosing Ruoff Mortgage.
Perfect lines of communication letting me
know when I had documentations to sign or if needed something .
Reply from Kelsey Scheller
June 13th, 2025 04:08 PM
I'm glad to hear that the communication throughout the process met your expectations, Albert. It was a pleasure assisting you with your mortgage needs at Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach...
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Rene is an all star! Communication is top notch. She is very knowledgeable, friendly, and helpful. She answered every question I ever had and VERY QUICKLY! She is the absolute best. Ruoff's Loan Butler was really convenient and easy to use...
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Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:19 PM
It is always a pleasure working with you!! I am thinking this will be your forever home. Thank you for your kind words and for choosing Ruoff Mortgage.
Documents were weird to sign because after completion somewine sometimes would not save
Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:17 PM
We appreciate your feedback regarding the document signing process. At Ruoff Mortgage, we strive to ensure a smooth and efficient experience for our clients. I will look into this issue further to prevent any future inconveniences. Thank you...
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she is very kind,
explanations are easy to understand,
she respond quickly to communications,
even outside of business hours answe my questions very quickly.
Reply from Beth Garrett, Ruoff Mortgage
June 6th, 2025 03:58 PM
I am happy to hear that you found my explanations clear. Your feedback is greatly appreciated! Thank you for the review. I hope you are loving your new home. Beth
Knowledgeable and efficient.
Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:17 PM
I'm glad to hear that you found the experience knowledgeable and efficient. It was a pleasure assisting you, and I appreciate your feedback. If there's anything more I can do for you, please let me know.
Kelsey was extremely helpful throughout the whole process. Couldn't have done it without her!
Reply from Kelsey Scheller
June 7th, 2025 02:57 PM
I'm thrilled to hear that I could assist you throughout the process, Nathaniel. It was a pleasure working with you. Thank you for your kind words and trust in Ruoff Mortgage!
371–380 of 1074
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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