

Ruoff Mortgage - Lafayette, IN
Lafayette, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Shelia was absolutely fantastic! She was super responsive. Helped us get necessary approvals over a weekend to ensure we got an accepted offer. Really thankful for her help and customer service throughout the entire process!
Reply from Sheila Welsh, Ruoff Mortgage
August 28th, 2025 02:58 PM
Thank you so much, Taylor, for your kind words. I'm delighted to know that my responsiveness and support made a difference during your home buying journey, especially over a weekend. It was truly my pleasure to assist you in securing your offer....
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Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from J R
Reply from Owner
August 28th, 2025 02:59 PM
Thank you for your wonderful feedback. I'm delighted to know that your experience with me at Ruoff Mortgage was rewarding. Your words motivate me to keep providing the best service possible. If there's ever anything else you need or any questions...
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This was our second time working with Sheila and Ruoff. Both times went really well. There were no problems and she walked us through everything, was always quick to respond to questions and follow up. I would recommend her to anyone I know....
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Reply from Sheila Welsh, Ruoff Mortgage
August 27th, 2025 07:13 PM
I'm delighted to hear that your experience with me for the second time went smoothly. It's great to know that my guidance and responsiveness met your expectations. Your willingness to recommend me means a lot, and I appreciate your trust. If...
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Great guy to work with!
Reply from Owner
September 3rd, 2025 02:24 PM
I appreciate the positive remarks about our working relationship. It's gratifying to know you had a good experience. If you have any future questions or need assistance, don't hesitate to reach out.
Brian was absolutely amazing and made sure I fully understood everything along the way. Couldn't have done this without him!
Reply from Brian Winger, Ruoff Mortgage
August 27th, 2025 03:09 PM
It's wonderful to hear that you felt well-supported and informed throughout the process. Helping you understand each step is a priority for me, so it's great to know that my efforts made a difference for you. If you ever have more questions...
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Fast, easy and great customer service!
Reply from Beth Garrett
September 5th, 2025 03:55 PM
Thanks for your feedback, Jarrett. I'm glad to hear that you found the process fast and easy, and that the customer service met your expectations. If there's anything more I can help you with, please don't hesitate to get in touch. Best wishes,...
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Super simple and quick process. Very, very helpful throughout the entire process.
Reply from Brian Winger, Ruoff Mortgage
August 25th, 2025 02:31 PM
I'm glad to hear that you found the process straightforward and quick. It's important to me to be as helpful as possible every step of the way. If you ever need assistance again or have further questions down the line, please feel free to reach...
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Good place to do business. Brian did an excellent job in helping us on our home buying journey
Reply from Owner
August 25th, 2025 01:08 PM
I'm really glad to hear that you found Ruoff Mortgage a good place to do business and that I could assist you effectively on your home buying journey. It means a lot to know that my efforts helped make the process smoother for you. If you ever...
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Very informative and friendly
Reply from Brian Winger, Ruoff Mortgage
August 25th, 2025 01:08 PM
I'm glad to hear that you found the experience both informative and friendly. It's important to me that you feel well-informed throughout the process. If you have any more questions in the future or need further assistance, I'm here to help....
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Kept us informed throughout the entire experience. Amazing customer service!
Reply from Beth Garrett
September 2nd, 2025 03:09 PM
John, I appreciate your review. It's great to know that you felt well-informed throughout the process and were satisfied with the customer service. If you have anything else on your mind or need more assistance in the future, feel free to reach...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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