The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Brian was helpful, patient and extremely professional. He made the loan process as easy as could be expected.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for taking the time to write this review, Eric! A fast and easy loan is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage...
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The whole process was so smooth and seamless. From the first phone call to the last signature, we were kept in the loop. Everything was explained ahead of time so we knew what to expect. The team worked extremely well together. A BIG THANK...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, S Ann! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!
Brian and his team was very informative, efficient and helpful as well as patient with me in my home buying process.It had been 20 years since I purchased a home. Therefore, I had a lot of questions and they were very thorough and detailed....
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Phyllis! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!...
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Brian and his team were awesome to work with! They were efficient, diligent, and kept me abreast of every step. It had been 20 years since I purchased my first home so I had several questions. They answered them all without a problem.
Reply from Owner
August 20th, 2021 12:00 AM
Thank you for this review, Phyllis! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Brian and his team went...
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Brian’s a personable guy who made the lending experience entirely pleasant. He helped educate us patiently, and worked to ensure we had a smooth, stress-free process. He went out of his way to make sure we got a great rate on our loan, as well....
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Reply from Owner
August 20th, 2021 12:00 AM
Thank you for this review, Shon! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Brian was there every step of the way to walk you through the loan process. Thanks again.
Brian went above and beyond in working with us to accomplish what many would thing impossible. We were able to get prequalified, bid on, and close on a home within a very short time. Brian stayed in constant contact with us and provided spot...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for the 5-star rating and review, Deryl. We are glad that Brian and his team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future...
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Thank you to Brian and his team for making a challenging process seem so easy and seamless. Brian's honest, straightforward and calm demeanor is refreshing. I highly recommend discussing your loan options with Brian prior to starting your home...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Jeff! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Brian has helped us with 3 mortgages so far and we plan to keep using him. Attentive and patient, thanks Brian!
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for taking the time to write this review, Nick! A fast and easy mortgage is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage...
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From the initial contact to the closing of the loan, Brian was there to assist and advise us to the progress and clearing obstacles out of the way of closing. My wife and I started looking for a home and after putting in a bid on our new home,...
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Reply from Owner
August 12th, 2021 12:00 AM
Thank you for the 5-star rating and review, DLooney! We are glad that Brian and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...
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Thank you to Brian and his team for making a challenging process seem so easy and seamless. Brian's honest, straightforward and calm demeanor is refreshing. I highly recommend discussing your loan options with Brian prior to starting your home...
read more
Reply from Owner
August 13th, 2021 12:00 AM
Thank you for taking the time to write this review, Jeff! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions