

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Brian has helped my husband and I twice now with our steps into home buying. We have appreciated his help and input in starting this journey and we couldn't imagine doing this as first time homebuyers with anyone else!
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for this review, Cristen! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you...
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This is our second time purchasing with Brian and the process was so streamlined, he had our info on file and made the 2nd time around even easier! He kept us informed along the way, with helpful videos at each step. Highly recommended.
Reply from Owner
January 14th, 2022 12:00 AM
Thank you for this wonderful review! We're glad your experience with Brian went so smoothly. We pride ourselves on providing our customers with exceptional service throughout the process and it sounds like you received nothing but the best...
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This is the first time I’ve used Brian and his team I had a very bad experience in the past with another mortgage lender so I was real hesitant and didn’t have my hopes of high when beginning this process as time went on the communication through...
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Reply from Owner
January 10th, 2022 12:00 AM
Thank you for sharing, Chris! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
Brian and his team are amazing. Honest, efficient, and thorough. I highly recommend their services for anyone seeking a home loan or refinance.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your recommendation, Steven! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Brian and his team were exceptional and were able to help my wife and I close on our property 2 days before Christmas; finalizing the funding process for our forever home constitutes as the best present ever! Thank you Santa and helpers :)
Reply from Owner
January 8th, 2026 11:19 AM
Thank you for your review, Marco! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new...
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Brian and his team at Waterstone Mortgage are amazing. Efficient, honest, and thorough. I have worked with Brian and his team several times and would recomend them to anyone seeking a home loan or refinance.
Reply from Owner
January 10th, 2022 12:00 AM
Thank you for taking the time to write this review, Stevew! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
Brian went above and beyond for us! We just moved from CA to TN in September. Our offer was accepted 11/22 and we closed on 12/20! It was very important for us to be in our new home before Christmas to make new family memories. Knowing a 30-day...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for taking the time to write this review, Danielle! Providing excellent customer service, throughout the homebuying process, is always my top priority. I am glad we were able to provide you with a positive homebuying experience and...
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Brian and his team were wonderful to work with. They were proactive, encouraging and their educational approach made this experience very beneficial to me. They are excellent communicators and I never once felt that I was on my own.
What a great team to work with. They are pro-active, excellent communicators and educated me through the whole process. I will definitely do business with them again.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Ariel! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Brian and his team did a great job!! Keep up the good work guys. I would use them again.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Clay! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions