

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
It was the most pleasant experience we've had with a lender in our 13 moves.
Reply from Owner
January 29th, 2023 12:00 AM
Thank you for your kind review, Dave! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Josh and Gina did a great job of making sure we knew the available loan options and differences and helped to ensure all aspects were completed smoothly for a timely closing. Thanks so much!!
Reply from Owner
January 29th, 2023 12:00 AM
Thank you for your review, Kristin! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy...
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Josh, Chris, Gina, Carmen, all amazing at what they do but also amazing people. Thank you for your great work!!!
Reply from Owner
January 29th, 2023 12:00 AM
Thank you for your review, Nate! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Josh was so helpful. I had lots of questions and he made sure to explain everything!!
Reply from Owner
January 29th, 2023 12:00 AM
Thank you for your kind review, Sheri! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
The team at Waterstone Mortgage were great to work with, answering any questions we had regarding the loan process in a timely, professional, and friendly manner. The online application process was easy, and the team kept us updated and on...
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Crystal Adams at Waterstone Mortgage NMLS #233545 has received a review with 5 star rating from Cathie H
Reply from Owner
January 29th, 2023 12:00 AM
Thank you for the 5-star rating, Cathie. Don't be a stranger.
Kelly stepped into the middle of the transaction I had and did everything she said that she could do and more. My client was happy with everything and so am I.
Brian and his team provided top notch service. They are all very knowledgeable and walked me through every step of the process. Lauren was amazing to work with and promptly responded to all of my questions. With this team, I was able to close...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Lori! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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Over the years, I have experienced some of the worst the mortgage industry has to offer, and now Brian and team have shown me what the best looks like. In addition to being good at what they do, they care about their clients and are always...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Jeff! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Great communication, very accommodating. Brian's expertise and knowledge is next level. He was able to get us a higher purchasing power than I expected coming into this - and at a very reasonable rate.
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your kind review, Jynx! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions