

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Kelly Loveland has received a review with 5 star rating from Ashlynn W
Reply from Owner
July 27th, 2026 01:13 PM
Ashlynn, thank you for the perfect rating. I appreciate your support and am here if you need anything in the future.
Kelly was excellent and patient with us being first time homeowners. However, the financial documents was extremely frustrating due to program and technical issues.
Reply from Kelly Loveland
July 27th, 2026 05:35 PM
Nicholas, I'm glad to know that I could be of assistance and patient during your first home-buying experience. I apologize for the frustration caused by the financial document process. Please reach out to me directly if you'd like to discuss...
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Lindsey is absolutely amazing! She makes the entire experience seamless, completely stress-free, and enjoyable from start to finish. We are so grateful for her help and will definitely be back. Thank you, Lindsey!
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
I'm glad to hear that you had such a seamless and stress-free experience, Brent. Your gratitude means a lot to me, and I look forward to working with you again in the future. Thank you for your kind words!
Waterstone Mortgage Corporation - Lindsey Frazier has received a review with 5 star rating from Matt G
Reply from Owner
July 27th, 2026 05:28 PM
Thank you, Matt, for the excellent rating! I appreciate your support of Waterstone Mortgage.
Lindsey was a pleasure to work with.
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
I'm grateful for your kind words, Matthew. It was a pleasure to work with you as well!
Comminication is CONSTANT
Knowledge of the many different types of loan programs is AWESOME
Client driven is ON POINT
Follow through is GREAT
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
Thank you, Scott, for highlighting these aspects of my service. I'm happy to hear that my communication and knowledge of loan programs met your expectations. Your feedback is much appreciated!
Was helpful during a long contract time.
Reply from Kelly Loveland
July 14th, 2026 04:50 PM
Ben, I'm pleased I could be helpful during your lengthy contract process. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Brian and Brooke were my main contacts and were extremely helpful through my first home buying expiriance, they gave me the best advice and answered all questions about my home purchase. I am very grateful I was able to go with Brian and his...
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Reply from Brian Kimball
July 13th, 2026 02:08 PM
Zachary, I'm thankful for your kind words and pleased to hear that Brooke and I could assist you during your first home buying experience. It's great to know that our advice and support were helpful. Congratulations on your new home, and please...
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Brian and his team were extremely helpful and very professional during my homebuying experience. As a new home buyer they gave me the advice and confidence through my journey and I couldn’t be happier with the end result. Thank you Brian, Brooke,...
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Reply from Owner
July 6th, 2026 05:28 PM
Zachary, thank you so much for the kind words! It was an honor to help you purchase your first home.As a mortgage loan officer, my goal is to make the home-buying and mortgage process as clear and stress-free as possible. I’m glad our team...
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Brian and his team are excellent to work with. The communication throughout the process was a great benefit. Highly recommend.
Reply from Owner
July 2nd, 2026 06:55 PM
Thank you for the review and kind words, Pete! It was a pleasure helping you and your family make this happen!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions