

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Recently closed on a loan that Josh facilitated. He was able to help me select the right loan for my needs (unlike other lenders). He was responsive when I had questions. Everything closed within 30 days which was wonderful.
I have worked extensively with Josh Bucio of Waterstone Bank and always have a wonderful experience. Deadline driven, knowledgeable, great communicator and all-around great guy. Strongly suggest reaching out to Josh with your mortgage needs!...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you for your kind review, Kyle! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Crystal Adams at Waterstone Mortgage NMLS #233545 has received a review with 5 star rating from Roger O
Reply from Owner
January 29th, 2025 12:00 AM
Thank you for the 5-star rating, Roger.
Josh, Gina, and Lauren were all amazing to work with. They answered any and every question that we had and made our first home buying experience great. Definitely would recommend!
Reply from Owner
January 29th, 2025 12:00 AM
Thank you for your review, Jenna! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Purchasing a home can be very overwhelming, but it definitely does not have to be. I've had the pleasure of working with one of the most responsive, knowledgeable and most of all reliable mortgage loan officer around. Thank you so much Alex...
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Reply from Owner
August 22nd, 2025 04:57 PM
Tara, thank you so much for your kind words! I’m thrilled we could make your homebuying experience smooth and less overwhelming. It was a pleasure working with you, and I’ll be sure to pass along your kudos to Tyler as well. I’m always here...
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Alex was so amazing. This was my first time buying a home. Alex went above and beyond to help me get the house I wanted. Alex is knowledgeable and caring. I recommend Alex to anyone looking to refinance or get their dream home!!! I am so happy...
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Reply from Owner
April 9th, 2025 12:00 AM
Francille, thank you so much for the thoughtful review! I know how meaningful that first home purchase is, and I’m honored to have been part of your journey. It was a pleasure helping you land the home you wanted, and I’m so glad you’re happy...
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Rate lenders was exceptional during my home buying process. After a long period of searching, they handled my case professionally, quickly and efficiently. Alex Anderson made the process smooth; he was responsive and anytime we ran into hiccups...
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Reply from Owner
January 22nd, 2025 12:00 AM
Thank you Latricia, it was the perfect New Years gift!!
Kelly is amazing. I've said it before but it can always be repeated. She is truly a class act and takes care of her clients and the realtors that work with her. She is very professional and kind in difficult situations.
Reply from Kelly Loveland
January 2nd, 2025 06:33 PM
I'm genuinely touched by your kind words, Jackie. It's always a pleasure serving you and working with dedicated realtors like yourself. Your recognition of my professionalism, even in challenging situations, means more to me than I can express....
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Nice doing business with a local Branch Manager !
Brian and his team are amazing. He completely alleviated the stress of our mortgage loan process. He is able to implement amazing strategies to help your home buying needs! He is extremely knowledgeable and very dedicated to his clients and...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for the kind words! It was an honor to help your family reposition your real estate to prepare for your relocation! Excited for your new chapter in life!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions