The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Dealing with borrowing money can cause quite a bit of anxiety. There's a lot of paperwork, and a lot to do. She dealt with us at our best and worst in the process. She was always kind and caring and eased the anxiety every time. She made it...
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Reply from Kelly Loveland
March 21st, 2025 01:09 AM
Thank you so much, Richard, for your kind words. I'm thrilled to hear that I could help make the process smoother for you. It's important to me to ensure that my clients feel supported every step of the way. It was a pleasure working with you,...
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Alex was such a huge help during a time when his communication skills are desperately needed to answer any and all little questions my wife and I had. He stayed connected and helped us through the entire process of getting our loan approved....
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Reply from Owner
April 9th, 2025 12:00 AM
James, I really appreciate the kind words! I'm so glad I could be a reliable guide for you and your wife during such a big moment. Clear communication is everything in this process, and it means a lot to know that made a difference for you....
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Joshua Bucio
Josh Bucio builds trust with clients by providing information of the loan process and answering any and all questions, no arm twisting like other mortgage companies.
Team members Gina and Lauren and also friendly and always quick to update.
Brian Kimball and his team were amazing! Helped me through my mortgage process with ease, and we're with me every step of the way. I would give them 10 stars if possible!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for the kind words and feedback, Chris! It was a pleasure to help you through the process and I am glad we made it easy for you!
Great experience!
Reply from Owner
March 4th, 2025 05:58 PM
Hey David - thanks for the feedback, and I am glad you had a great experience! My team and I are always here to help when you need it.
Great company. I received my home loan through Brian and he and his team were great to work with. Communication was fantastic and they got me through the process incredibly fast. 5 stars!
Reply from Owner
January 8th, 2026 11:21 AM
Thanks for leaving feedback here, Larry and I am so glad to hear that you had a great experience! We are happy to have been apart of the process to get you into your new home!
Process was fast. Brian and his team were excellent communicators and did a great job getting the process done with a 30 day close. Thank you Brian! I will be a return customer!
Kelly was very friendly and easy to work with. She was very communicative throughout the entire process and was able to answer any que that we had. I would recommend her to anyone including friends and family that is looking for a lender to...
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Reply from Kelly Loveland
March 5th, 2025 01:23 PM
Corbin, thank you so much for your kind words! It was an absolute pleasure working with you and guiding you through the process. I'm glad to hear that you felt supported and informed every step of the way. Your recommendation means a lot to...
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She was always willing to answer our questions and be sure we fully understood. many of the terms were very foreign to us and she made them vedy understandable!!
Reply from Kelly Loveland
March 2nd, 2025 06:44 PM
Teagan, thank you so much for your kind words! I'm thrilled to hear that I could help make the mortgage process more understandable for you. It's always my goal to ensure that my clients feel informed and confident every step of the way. If...
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My husband and I have worked with Brian and his team for 3 different house purchases and each time they go above and beyond to keep the process running smoothly, communicate with everyone to keep us all on the same page, and also help us make...
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Reply from Owner
January 8th, 2026 11:21 AM
Thanks for the review, Melissa! It has been such a pleasure working with you guys over the years, and I am grateful for your trust. I hope you don't need me again for a long time and that your home serves you well for a long time to come!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions