The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Brian is amazing to work with. From our first mortgage to our recent refinance, he was knowledgeable, informative, and very straigh forward with every aspect. He always had the time for our questions or concerns. I would recommend Brian and...
read more
Reply from Brian Kimball
November 13th, 2025 05:37 PM
I'm grateful for your kind words, Mark. It's rewarding to know you found our interactions both informative and straightforward throughout your mortgage and refinance processes. Being there for your questions and concerns is always my priority....
read more
Kelly Loveland was absolutely phenomenal, she showed great attention to detail and made the process of home buying easy and painless, Kelly's professionalism should be a pillar to any organization or company!
Reply from Kelly Loveland
November 13th, 2025 02:50 PM
I appreciate your kind words, Colten. I'm pleased to know that the attention to detail and professionalism I strive for had a positive impact on your home buying experience. Making the process easy and painless is always my goal. Thank you...
read more
Kelly Loveland was absolutely phenomenal, she showed great attention to detail and made the process of home buying easy and painless, Kelly's professionalism should be a pillar to any organization or company!
Brian did an awesome job helping me purchase my first home! Even with some unexpected complications he made it as seamless as a process as it could have been.
Reply from Owner
January 8th, 2026 11:22 AM
Thank you, Keifer! I'm grateful for the opportunity to guide you through the process!
Brian was very helpful and easy to work with.
Reply from Brian Kimball
November 11th, 2025 09:01 PM
Thank you, Elena, for sharing your experience. I'm glad to hear that you found the process helpful and easy. If you need any further assistance in the future, please don't hesitate to reach out.
Brian was very easy to work with. He communicated well and helped me get my rate down as I asked. Thanks a bunch.
Reply from Owner
January 8th, 2026 11:22 AM
Thank you, Elena! I appreciate your feedback and I'm glad you are satisfied!
Brian was very easy to work with. He communicated well and helped me get my rate down as I asked. Thanks a bunch.
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you, Elena! I appreciate your feedback and I'm glad you are satisfied!
As a first-time home buyer Waterstone Mortgage made the process very smooth and answered all my questions right away. I highly recommend them.
Reply from Brian Kimball
November 10th, 2025 06:24 PM
I appreciate your feedback, Tiffany. I'm pleased to know that the home buying process felt smooth and that your questions were promptly answered. It's gratifying to know you would recommend our services. If there's anything else I can assist...
read more
for
Joshua Bucio
Josh handled a mortgage for us a few years ago that went very smoothly. Unfortunately, this was not the case this time.There was a lack of communication between Waterstone and myself. I struggled to get answers when I asked for them from both...
read more
Reply from Waterstone Mortgage
November 5th, 2025 03:23 PM
Jean, thank you for sharing your detailed experience with us. It’s clear there were significant challenges in the communication and coordination throughout your mortgage process, and we regret any inconvenience this caused you and your family....
read more
Had a great experience working with Alex Anderson at Rate. I would definitely recommended friends and family to work with Alex if they are looking for a mortgage.
Reply from Owner
March 4th, 2026 07:16 PM
Steven, I’m pleased to hear that you had a positive experience working with me. Thank you for considering recommending me to your friends and family. I appreciate your trust and support. If you need any further assistance in the future, feel...
read more
171–180 of 802
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions