The Lighthouse Group's Cover Image
The Lighthouse Group in Knoxville, TN

The Lighthouse Group, Knoxville, TN

Knoxville, TN
Company Logo
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • S
    Sue C G
    Posted on February 28th, 2026 04:15 PM
    Brian Kimball at Waterstone Mortgage has received a review with 5 star rating from Sue C G
    Reply from Owner
    March 3rd, 2026 04:57 PM
    Thank you for your review, Sue! It was an absolute pleasure guiding you through the home loan process.
  • S
    Sue C G
    Oak Ridge, TN
    Posted on February 28th, 2026 04:15 PM
    Everything was done quickly and with no issues.
    Reply from Brian Kimball
    March 9th, 2026 05:43 PM
    I'm pleased to hear that everything went smoothly and efficiently, Sue. If you ever have more questions or need assistance in the future, feel free to get in touch.
  • D
    Donald E G
    Oak Ridge, TN
    Posted on February 27th, 2026 09:06 PM
    I felt like the team was there for us all of the way. A true five star performance.
    Reply from Brian Kimball
    March 6th, 2026 09:07 PM
    I'm grateful for your kind words, Donald. Knowing that you felt supported throughout is important to me. If there's ever anything else I can do for you, please don't hesitate to reach out.
  • D
    Don G
    Posted on February 26th, 2026 10:08 PM
    Brain and his team at Waterstone are five starts with us. Every step of the way they were there for us. If we even imagined that there was a problem they showed that the path was clear and soothed our minds. Everything went like what you can...
    read more
    Reply from Owner
    February 27th, 2026 04:57 PM
    Thank you so much for the 5-star review — that really means a lot.My team and I know the mortgage process can feel stressful at times, especially when questions or “what ifs” pop up. One of our biggest priorities is making sure you always understand...
    read more
  • S
    Samantha M
    Posted on February 25th, 2026 08:17 PM
    Kelly was very patient with us. Very friendly. Really amazing
    Reply from Owner
    March 5th, 2026 03:32 PM
    I appreciate your kind words, Samantha. I'm glad to hear that patience and a friendly approach were helpful to you. If there's anything else I can do for you, please don't hesitate to let me know.
  • S
    Samantha M
    Torrington, WY
    Posted on February 25th, 2026 01:35 PM
    She did everything she could to get us into a house with a reasonable payment
    Reply from Kelly Loveland
    March 4th, 2026 04:56 PM
    I'm glad I could help you find a home with a payment plan that works for you, Samantha. It's important to me to make the process as accommodating as possible. If there's anything else you need, don't hesitate to reach out.
  • M
    Michael H
    Torrington, WY
    Posted on February 22nd, 2026 11:32 PM
    Clear instructions to keep the process going and clear communication throughout the entire process with no hiccups. Closed on time, great experience.
    Reply from Kelly Loveland
    March 2nd, 2026 02:52 PM
    I'm pleased to hear that the process was smooth and communication was clear, Michael. Ensuring everything flows seamlessly and closing on time is always my goal. If you have any other questions or need further assistance, feel free to reach...
    read more
  • C
    Curtis G
    Morrill, NE
    Posted on February 17th, 2026 09:36 PM
    Kelly not only is VERY personable, she's also pleasant and professional!!! We enjoyed every step of our mortgage journey because of her!! We will forever turn to Kelly and trust her with all our future finance and mortgage business!! Satisfied...
    read more
    Reply from Kelly Loveland
    February 18th, 2026 08:35 PM
    Curtis, I'm grateful for your positive words. It’s wonderful to know that you and Kelci enjoyed your mortgage journey with me. Building trust and making the process pleasant and professional are always my goals. Whenever you're ready to move...
    read more
  • for
    Waterstone Mortgage Corporation - Lindsey Frazier
    Encompass
    D
    David W B
    Wellington, MO
    Posted on February 17th, 2026 06:22 PM
    Lindsey and all of her team were super friendly and quick to work with. I couldn't have asked for a better experience.
    Reply from Waterstone Mortgage Corporation - L...
    September 15th, 2026 03:16 PM
    It's great to hear you had such a positive experience, David. I’m pleased that you found both me and my team friendly and efficient. Your satisfaction is important, and I'm glad we could meet your expectations. If you ever have more questions...
    read more
  • for
    Waterstone Mortgage Corporation - Lindsey Frazier
    google
    J
    Jay U
    Posted on February 16th, 2026 03:16 PM
    Waterstone is an AMAZING team of experts who went above and beyond to get our new home closed. I couldn't be happier choosing them as our lender.
    Reply from Owner
    June 12th, 2026 02:14 PM
    Your feedback means a lot to me, Jay. I'm pleased to hear that you felt well-supported by the team at Waterstone Mortgage. It's always my goal to ensure a smooth process and help make your home-buying journey a positive one. If you have any...
    read more
  • 121–130 of 802
    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions