The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything went smoothly. Brian made himself available whenever we needed him and answered all of our questions with clarity.
Reply from Brian Kimball
March 27th, 2026 01:08 PM
I'm glad to hear that everything went smoothly for you, Dachelle. Making myself available and providing clear answers are important aspects of my work, so it's gratifying to know it was helpful. If you have any more questions or need assistance...
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Brian Kimball helped us find our perfect home this year! He was always there for us when we needed him, he answered all of our questions and more, he was very knowledgeable and patient! I will always recommend him to everyone in need of the...
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Reply from Owner
March 19th, 2026 02:02 PM
Thank you so much for the kind words — it truly means a lot.I’m really glad we were able to help make the home-buying process feel smooth along the way. My goal as a mortgage loan officer is to be available, answer questions clearly, and guide...
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Brian was fantastic! Great at providing everything in manageable and understandable chunks! He was always available when we needed and was easy to contact and converse with. Did an amazing job at staying personable with us and was right there...
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Reply from Owner
March 19th, 2026 02:07 PM
Thank you so much — I really appreciate it!I’m a big believer that the mortgage process should feel simple and manageable, not overwhelming. Breaking things down into clear, understandable steps is a big part of how I try to guide clients through...
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Brian was incredible throughout the entire buying process for us. He was great at putting everything in manageable terms and chunks for us. He was always available and wonderfully personal, right up to the moment we were handed the keys!
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Reply from Brian Kimball
March 26th, 2026 01:57 PM
It's great to hear that the buying process was manageable and clear for you, Reagan. I'm pleased that I could be there for you throughout each step and make everything more approachable. Should you have any questions or need further assistance...
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Open and prompt communication
Reply from Brian Kimball
March 26th, 2026 05:52 PM
I'm pleased that my communication style was helpful for you, Caitlynn. If you ever need further assistance or have more questions, feel free to reach out anytime.
Alex is always willing to help any way he can. He is always answering my crazy questions and putting me at ease.
Reply from Alex R Anderson at Waterstone Mortg...
March 22nd, 2026 10:02 PM
Krystal, I appreciate you saying this — it means a lot.And for the record, those weren’t crazy questions… they were exactly the right ones. That’s how you make smart decisions, and you handled both the purchase last year and the refinance this...
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Excellent communication from Brian and the entire team at Waterstone!
Reply from Brian Kimball
March 25th, 2026 06:52 PM
I'm glad that the communication was effective for you, Olivia. I strive to provide clear and timely updates, so it's great to know that this made a positive impact. If you have any further questions or need assistance in the future, please...
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Brian and his team were amazing to work with! He took something which had felt daunting and financially scary before meeting with him and made it into something feasible and goal aligned in only a few simple meetings. Their work was timely,...
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Reply from Owner
March 18th, 2026 02:44 PM
Thank you so much for the thoughtful review — and congratulations again on the house! 🏡I’m really glad we were able to take something that initially felt overwhelming and turn it into a clear plan that fit your goals. Being available when...
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Brian was fantastic to work with throughout the home-buying process. He kept everything clear and straightforward, making what can be a stressful experience very simple. His team was equally impressive. Waterstone Mortgage is responsive, organized,...
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Reply from Owner
March 17th, 2026 05:00 PM
Olivia, thank you so much for the kind words and the recommendation — it truly means a lot.My goal as a mortgage loan officer is to make the home-buying process as clear and straightforward as possible. Buying a home is a big step, and I want...
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Kelly is great she will work around the clock for you and help you get anything you need done!
Reply from Owner
March 25th, 2026 02:16 PM
It's encouraging to read your feedback, Isaac. Knowing that my efforts are appreciated and that I could support you at every turn means a lot. If you ever need further assistance or have questions, I'm here to help.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions