FirstBank Mortgage - Knoxville - Kingston Pike's Cover Image
FirstBank Mortgage - Knoxville - Kingston Pike in Knoxville, TN

FirstBank Mortgage - Knoxville - Kingston Pik..., TN

Knoxville, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • B
    Bethanie S
    KNOXVILLE, TN
    Posted on August 14th, 2026 01:23 PM
    Wes did a great job communicating my options, answered all my questions promptly, and make sure closing went very smooth.
  • B
    Bethanie N
    Posted on August 14th, 2026 12:00 AM
    Wes did a great job Explaining all my options for loans, answered all my questions promptly, and made sure closing went very smooth.
    Reply from Owner
    September 7th, 2026 12:00 AM
    Hello, Bethanie! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
  • D
    Darin P
    KNOXVILLE, TN
    Posted on August 1st, 2026 07:22 PM
    Wes provided outstand customer care ever step of the way. His industry experience made me feel comfortable. The Whole process was a series of steps and Wes was always one step ahead. Thanks to the entire FirstBank mortgage team for taking the...
    read more
    Reply from Wes Whitehead
    August 3rd, 2026 01:50 PM
    Thank you, Darin, for your kind words. I'm glad to hear that my experience helped make the process smoother for you. It's great to know the entire FirstBank Mortgage team could contribute to easing a typically stressful situation.
  • R
    Rusty E
    KNOXVILLE, TN
    Posted on July 25th, 2026 02:59 PM
    I have known Wes for a long time. We have done many deals together in the past. The bottom line is his loans are ready to close on time and the clients are happy.
    Reply from Wes Whitehead
    July 25th, 2026 03:00 PM
    Rusty, I truly appreciate your kind words and continued trust in my work. It's always a pleasure working with you and ensuring that our deals close smoothly and on time. Thank you for your support and for highlighting the satisfaction of our...
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  • T
    Troy A
    KNOXVILLE, TN
    Posted on July 25th, 2026 02:52 PM
    Excellent communication and ability to adapt.
    Reply from Wes Whitehead
    July 25th, 2026 03:01 PM
    I'm grateful for your kind words, Troy. Communication and adaptability are key priorities for me at FirstBank Mortgage, and I'm happy to know that they made a positive difference in your experience. Thank you for your trust and high rating!
  • A
    Alec B
    KNOXVILLE, TN
    Posted on July 22nd, 2026 02:17 PM
    I have used/referred Wes in the past and he always does a fantastic job! Very attentive and thorough!
    Reply from Wes Whitehead
    July 25th, 2026 03:01 PM
    Thank you, Alec. I'm grateful for your continued trust and for referring others to me as well. It's great to know that you find my attention and thoroughness helpful.
  • A
    Alec B
    Posted on July 22nd, 2026 12:00 AM
    Wes is the best in the business, always would recommend he and his team!
    Reply from Owner
    August 7th, 2026 12:00 AM
    We appreciate the positive words Alec!
  • A
    Angelo A
    KNOXVILLE, TN
    Posted on July 20th, 2026 12:43 PM
    Wes did a fantastic job getting the home we were buying closed in rapid time. Couldn't have asked for a better experience!
    Reply from Wes Whitehead
    July 20th, 2026 02:11 PM
    I'm happy to hear that you had such a positive experience with your home purchase, Angelo. It's great to know that the process went smoothly and quickly for you. Thank you for your kind words and the high rating!
  • K
    Keri A
    KNOXVILLE, TN
    Posted on July 17th, 2026 12:42 PM
    Fast response, good communication , able to get loan processed more quickly than we expected when we were on a time crunch. Great rate!
    Reply from Wes Whitehead
    July 20th, 2026 02:11 PM
    I'm happy to know that I could help expedite the loan process for you, Keri. It's great to hear that the communication and rate met your expectations, especially during a time crunch. Thank you for your kind words!
  • K
    Keri A
    Posted on July 17th, 2026 12:00 AM
    We received fantastic service from Wes, He was able to get our loan processed quickly when we were on a time crunch due to circumstances beyond our control. Very good communication and was able to get us the best rate, highly recommend!
    Reply from Owner
    August 7th, 2026 12:00 AM
    Happy to hear about your experience with our team Keri! Congrats on the new home
  • 11–20 of 485
    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433