Southlake, TX

4.97

(766)

Mortgage

Mortgage Loan Officer

Contact Info

(682) 223-5868

Southlake, TX

https://www.waterstonemortgage.com/branches/keller-tx

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

Fri

9 AM to 5 PM

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4.97

(766)

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5 Star

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Working with Shirley and Levi was amazing to work with in my experience with purchasing my first home. They worked hard to make us feel comfortable with such big questions they didn’t fold under pressureat all. They made us feel comfortable...

Reply from Owner

January 21st, 2026 02:11 PM

It's great to hear about your positive experience with Shirley and Levi during your home-buying journey, SaQuincy. Helping you feel comfortable and well-informed while purchasing your first home is something I truly value. I'm glad to know...

From start to finish Mrs. Shirley took me step by step in purchasing my first home. The out of wall conversation and questions. To the things a buy should do after purchase . It was a pleasure working with her and Levi to help me reach my home...

Travis and his team are fantastic abd were great at communicating with us and keeping us informed

Reply from Travis Howard

January 6th, 2026 04:11 PM

I'm glad to hear you felt well-informed throughout the process, Havilah. Clear communication is something I strive for, and it's rewarding to know it made a positive impact. If you have any further questions or require assistance, don't hesitate...

professional courteous, it was a pleasure to work with Joe, he was extremely helpful in guiding us through the process, mark

Reply from Joe Davis

December 31st, 2025 03:10 PM

Thank you for taking the time to share your experience, Mark. I'm pleased to know that my guidance was helpful throughout the process. It was a pleasure working with you, and I'm here should you need any assistance in the future.

Jeff knew exactly what I needed it and how to help me

Reply from Jeff Davis

December 24th, 2025 03:08 PM

I'm glad to hear that I was able to effectively identify and meet your needs, Sarahai. It's important to me that the process is as smooth as possible for you. Should you have any more questions or require assistance in the future, I'm always...

Outstanding Experience with Waterstone Mortgage!We are beyond grateful for Shelli Medio and Travis Howard at Waterstone Mortgage for making our home buying experience truly wonderful and completely seamless. From start to finish, they were...

Reply from Owner

December 26th, 2025 02:37 PM

THANK YOU for the wonderful review, Kathy. It was a pleasure working with you and Tanner. Thank you for your service to our country, we truly appreciate you!

Great, smooth experience!!!

Reply from Travis Howard

December 15th, 2025 09:06 PM

I'm pleased to know you had a smooth experience, Robert. If there's anything else you need or any questions you might have, I'm here to help. Thank you for your positive feedback!

Yall are awesome and cater to our every need. Even after hours we could get a hold of one of all. Yall are just amazing and that is why we came back to Yall for yall for our second time! Thank y'all so much!

Reply from Travis Howard

December 15th, 2025 08:45 PM

I'm very grateful for your kind words, Tanner. It's great to know that you felt supported every step of the way, even after hours. I appreciate your trust and am thankful to have had the opportunity to work with you again. Should you have any...

Everyone is communicative and efficient, great 2nd experience.

Reply from Travis Howard

December 8th, 2025 06:38 PM

I'm pleased to hear about your positive second experience, Austin, and that you found the communication and efficiency up to your expectations. If there's anything else you need assistance with, feel free to reach out. Thank you for sharing...

Joes always reasy to help with anything he can and explains everything very well always a pleasure !

Reply from Joe Davis

November 24th, 2025 07:14 PM

I'm glad to hear that you found my assistance helpful and clear, Tell. It’s important to me that my clients feel supported and informed throughout the process. Your kind words mean a lot, and I’m here for any future needs you may have. Thank...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Central Standard Time (CST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions