Southlake, TX

4.97

(766)

Mortgage

Mortgage Loan Officer

Contact Info

(682) 223-5868

Southlake, TX

https://www.waterstonemortgage.com/branches/keller-tx

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

Fri

9 AM to 5 PM

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4.97

(766)

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5 Star

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Southlake, TX has received a review with 5 star rating from Diane M - B

Reply from Owner

January 8th, 2026 11:56 AM

Thank you for the 5-star rating, Diane. If you'd like to share the love about your employment with Waterstone Mortgage, we'd love it if you'd leave an employee review on Glassdoor too. Here's where you can leave that review: https://www.glassdoor.com/Overview/Working-at-Waterstone-Mortgage-EI_IE389533.11,30.htm...

I am pleased to write this review for Cole. Like most home buyers, I had a certain level of skepticism, but Cole quickly put me at ease. My experience was pleasant, positive, and Cole provide excellent customer service. I wouldn't hesitate...

Reply from Owner

June 19th, 2018 12:00 AM

Thank you for the review, Nick. With this glowing review, we hope to get the chance to work with you again in the future. Providing excellent customer service is a top priority for us, here at Waterstone Mortgage, and it sounds like Cole delivered...

Cole has helped us buy two homes and bit experiences have been phenomenal. He is so patient and honest, such refreshing qualities in an individual in this process. He is for the client and always goes above and beyond.

Reply from Owner

June 15th, 2018 12:00 AM

Thank you for the review, Cassie. Finding a loan originator, like Cole, that you continue to work with, is really second to none. We hope to work with you again in the future.

Diane Motz and her team has always been there from when I inquired about the loan process to when the loan loan was closed. Could not express how grateful I am to have found them. I am very pleased with their service. The knowledge, experience,...

Reply from Owner

January 8th, 2026 11:56 AM

Thank you for the 5-star feedback, David! We're glad that Diane and her team delivered a loan experience that went above and beyond your expectations. Having a dedicated and knowledgeable loan originator certainly helps make the loan process...

Kimberly was extremely helpful and patient! She made herself available anytime I had a question and she broke things down in a way I could understand. She made the process easier. I definitely want her on my side if I purchase a home again!...

I felt it was my obligation to write this review for Travis. About 6 months ago I pre-qualified for a home loan with Travis through Waterstone Mortgage. After viewing houses with a realtor he recommended. We decided we were going to go with...

Reply from Owner

May 7th, 2018 12:00 AM

Thank you for the amazing review, Keelan! We're glad to hear that Travis went above and beyond with your mortgage loan. Having a loan originator you can trust makes the loan process that much easier. Congratulations on your new home!

Individuals state that buying a home is one of the hardest processes ever. Before we jumped into searching for a home, we contacted Kimberly. She gave us a road map and explained the entire process of looking for a home. The documents we would...

Reply from Owner

March 5th, 2018 12:00 AM

Thank you so much for the kind words. I really enjoyed working with you and your family. Hope you enjoy your new home and let me know if I can be of any further assistance.

This is the second time we have had Kimberly as our lender she is awesome and any question you have she will answer! She is extremly helpful and realible! Highly recommend her!

No doubt that I would recommend Cole Homes and his team. This is the second time we use his service and do not regret calling him again. Same great service and experience as the first time.

Reply from Owner

February 16th, 2018 12:00 AM

Wow! Your words are fuel for my soul! :) Thank you so much for allowing me to serve you & Alex a second time, so happy for you both!

I wanted to take this opportunity to recommend Cole and his amazing staff. They helped me through the entire process, were very patient, kind, and knowledgeable. I give them 5 stars and recommend them to anyone needing a mortgage.

Reply from Owner

December 4th, 2017 12:00 AM

Thank you so much! We are thrilled to hear you had a great experience with Cole and the entire team at Waterstone Mortgage.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Central Standard Time (CST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions