Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
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Cole and the team made this process extremely simple and user friendly. Professional, seamless execution. Amazing experience. What a pleasure to work with.
Reply from Owner
August 22nd, 2019 12:00 AM
Thank you for your kind review, Steve. Having a loan originator who makes the home loan process a seamless experience is certainly a huge plus! Enjoy your new home!
for
The team that took care of me made the process easy and quick. Once they got started almost everything was done by email or a phonecall. Highly recommend!
Reply from Owner
July 16th, 2019 12:00 AM
Thanks for the 5-star review! It sounds like you had an amazing refinance experience with Cole and his team. We hope to work with you again on your future home purchases or refinances. Stay in touch!
for
Southlake, TX
Travis Howard closed on our home in 9 days flat. He sets the bar really high on customer service and works really hard for all his clients. The communication from all of the staff at Waterstone far exceeded any lender we had previously worked...
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Reply from Owner
January 8th, 2026 11:56 AM
We're glad you had an amazing home loan experience with Travis and the Waterstone Mortgage team! Providing consistent, clear communication throughout the mortgage process is one of our top priorities. We hope you're enjoying your dream home,...
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for
Travis Howard Team - Waterstone Mortgage Corporation
Travis Howard closed on our home in 9 days flat. He sets the bar really high on customer service and works really hard for all his clients. The communication from all of the staff at Waterstone far exceeded any lender we had previously worked...
read more
for
Southlake, TX
It’s been a while since I used these guys, but they are a great team! I will definitely use them again if/when I buy a new home!
Reply from Owner
January 8th, 2026 11:56 AM
Thanks for the 5-star review, Christina! We're glad to hear you had a positive home loan experience with Waterstone Mortgage. We look forward to serving your future home purchase or refinance needs!
for
Travis Howard Team - Waterstone Mortgage Corporation
They are wonderful! They will answer all your questions and guide you every step of the way! Fantastic experience.
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I worked with Cole on buying my first home in Texas after moving from New York. Cole and his team walked me through every step of the process and were very easy to work with. Would highly recommend.
Reply from Owner
May 21st, 2019 12:00 AM
James, thank you for this kind review and recommendation. We are thrilled your first homebuying experience was easy, thanks to Cole and his team. We hope you are enjoying your new home, congratulations.
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Outstanding professional service. Cole's team did a fantastic job getting us over the goal line. His staff was courteous and efficient. They were exceptional in communicating progress/challenges timely so that there were no surprises. They...
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Reply from Owner
May 14th, 2019 12:00 AM
Thank you Don, for taking the time to write this review. Exceptional service is what we strive to provide each and everyone of our customers through out the loan process. It sounds like Cole delivered that and beyond. We hope you are enjoying...
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for
Southlake, TX
Brad and Jordan were amazing! Was referred to Brad by a family friend, and am extremely glad we went through Waterstone Mortgage and the Brad Crowell team for our home loan. Brad helped us get into the perfect loan with a great interest rate!...
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Reply from Owner
January 8th, 2026 11:56 AM
Thank you for this 5-star rating and review, Levi. We agree, Brad and Jordan are amazing. We are so glad you have found your lender for life. We're thrilled you were able to utilize the borrower portal, to e-sign your documents remotely, isn't...
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While she didn't get me a no interest, 360 month loan, she stepped in the middle of the transaction, solved a critical problem, and soared through the paperwork to keep the original closing date in less than two weeks at a great rate. Totally...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions