

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Travis and his team worked above and beyond assisting a first time home buyer like myself. He was always available to educate us on the financing aspect of the home buying experience. Highly Highly recommended!
Travis and his team were great to deal with! I never thought I’d write a favorable review of mortgage company but at every turn Waterstone was fast, professional, and accommodating to our deal’s unique circumstances. I will continue to recommend...
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Reply from Owner
January 8th, 2026 11:56 AM
Thank you for taking the time to write this review, Adam! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
Travis and his team were great to deal with! I never thought I’d write a favorable review of mortgage company but at every turn Waterstone was fast, professional, and accommodating to our deal’s unique circumstances. I will continue to recommend...
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Kimberly was amazing to work with. I had already worked with 2 lenders and spoke to another one before Kimberly. Selling then buying a home was a complete nightmare for us until we found Kimberly. My husbands credit needed work. She was able...
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Cole and his team at Waterstone Mortgage just helped my husband and I refinance both of our homes. He and his assistant, Karen, did an awesome job in managing all the little details on both transactions at the same time. As busy professionals,...
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Reply from Owner
September 30th, 2021 12:00 AM
Thank you for taking the time to write this review, Michelle! Providing excellent customer service, throughout the refinance process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
A challenging loan was handled with professionalism and great effort by the Travis Howard Team. A challenging loan was handled with professionalism and great effort by the Travis Howard Team.
Reply from Owner
September 26th, 2021 12:00 AM
Thank you for sharing, Eric! We're thrilled to hear everything went so smoothly with your loan with the help of Travis and his team. We hope to work with you again in the future.
Everything about this experience was well done and professional. I felt very well-informed and well taken care of. The few times I actually did have a question, everyone in the office was helpful, knowledgeable, and attentive. They made this...
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Reply from Owner
January 8th, 2026 11:56 AM
Thank you for taking the time to write this review, Tammy! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
Everything about this experience was well done and professional. I felt very well-informed and well taken care of. The few times I actually did have a question, everyone in the office was helpful, knowledgeable, and attentive. They made this...
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Southlake, TX has received a review with 5 star rating from Patrick F
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the 5-star rating, Patrick. Don't be a stranger.
Cole and his team (Karen D) worked tirelessly to meet the tight closing timelines I got, provided unbiased valuable advice for which I am forever grateful.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions