Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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My husband and I had the pleasure of working with Cole Holmes and his exceptional team at Waterstone Mortgage for both an out-of-state home purchase and securing a mortgage for our son in-state. Cole's expertise, professionalism, and dedication...
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Southlake, TX
Ms. Shirley Caldwell, is such an amazing Lender, very professional, kind, caring and very informative throughout the whole process. I would refer or recommend her to any family member or friend. Great Job!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this glowing review, Connie! We're ecstatic you had such a wonderful experience with Shirley. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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Shirley Caldwell-Ross
Ms. Shirley Caldwell, is such an amazing Lender, very professional, kind, caring and very informative throughout the whole process. I would refer or recommend her to any family member or friend. Great Job!
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Southlake, TX
Southlake, TX has received a review with 5 star rating from Md A A
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for the 5-star rating, Md. Stay in touch.
for
Southlake, TX
Working with Cole and his team made a process that seemed daunting and overwhelming actually manageable! Very thankful for the time and attention that they provided me!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for taking the time to write this review, Ashley! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
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Working with Cole and his team made a process that seemed daunting and overwhelming actually manageable! Very thankful for the time and attention that they provided me!
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Southlake, TX
Diane and team were diligent and fought for me every step of the way! For me the home buying process had me anxious but Diane gave me so much comfort and reassurance throughout the process and I couldn’t imagine doing this with anyone else!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for sharing, Kia! We're thrilled to hear everything went so smoothly with your homebuying with the help of Diane and her team. We hope to work with you again in the future.
Really thankful for the way the whole process went buying our house. Kimberly and her team were really helpful through everything. They responded quick to any questions and broke everything down for us.
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Southlake, TX
As a first time home buyer, I was uneducated on how to buy a home and what it all entails. Ms. Shirley will educate you and keep you informed throughout the whole process. She is a pleasure to work with and I highly recommend her.
Reply from Owner
January 8th, 2026 11:55 AM
We appreciate you taking the time to write this review, Whitney! We are happy to hear Shirley turned your first homebuying experience around, with her professional demeanor and expertise. We hope you are enjoying your new home and look forward...
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Shirley Caldwell-Ross
As a first time home buyer, I was uneducated on how to buy a home and what it all entails. Ms. Shirley will educate you and keep you informed throughout the whole process. She is a pleasure to work with and I highly recommend her.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions