Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Love the open communication and how pleased my clients are with the service! Y'all are the best!
Reply from Cole Holmes
August 17th, 2026 03:11 PM
I'm grateful for your kind words, Melissa. It's wonderful to know that open communication and our service have met your clients' expectations. Thank you for trusting me with their needs!
for
House shopping can be stressful, however your team has made this a very easy experience from start to finish! It went very smoothly with a wonderful professional staff experience!
Reply from Cole Holmes
August 14th, 2026 08:47 PM
I'm pleased to hear that your house shopping experience went smoothly, Donna. It's great to know that you found the process easy and professional from start to finish. If you have any more feedback or questions, feel free to reach out!
for
The team was responsive to our many questions and closing and payments came ins less than estimated which was obviously great!
Reply from Cole Holmes
August 13th, 2026 03:21 PM
I'm happy to hear that the team's responsiveness and the quicker-than-expected closing were positive aspects of your experience, David. If you have any more questions or need assistance, please feel free to reach out.
for
You guys were helpful, professional, easy to talk to and understand! It was a great feeling knowing y'all were there to help with any question we had through our entire process!!! Thank you!!
Reply from Cole Holmes
August 12th, 2026 03:45 PM
I'm grateful for your kind words, Glenda! It's wonderful to know that you found the process easy and professional. If you have any more questions or need assistance in the future, I'm here to help.
for
Great, constant back and forth communication. no hassle and Cole and the Waterstone Mortgage team did all the hard work. i especially enjoyed the fact that most documents were through their portal and made it easy to upload. Their communication...
read more
Reply from Cole Holmes
August 10th, 2026 01:37 PM
I'm glad to hear that the communication and document process through the portal worked well for you, Raul. It's great to know that our collaboration with your realtor was helpful. Thank you for sharing your experience!
for
Great job brother with a VERY difficult client. GO JO JO!
Reply from Jeff Davis
August 3rd, 2026 02:42 PM
I'm thankful for your feedback, Walter. It was a challenge, but I'm glad we managed to navigate it successfully. If there's anything else you need, feel free to reach out.
for
Immediate responses to questions via text and email. Thanks Cole!
Reply from Cole Holmes
July 20th, 2026 03:05 PM
I'm pleased to hear that you appreciated the prompt responses, Mark. Thank you for your positive feedback! If you need anything else, feel free to reach out.
for
Thank you
Reply from Cole Holmes
July 17th, 2026 03:13 PM
Thank you, Dorothy! I'm glad to know you're satisfied with my service. If there's anything else you need, please let me know.
for
Mr. Davis was very easy to work with. He was very attentive during the whole process and able to help every step of the way.
Reply from Jeff Davis
July 14th, 2026 04:28 PM
Thank you, Brandon. I'm pleased to hear that you found the process easy and that my attentiveness was helpful. If there's anything more you need, don't hesitate to reach out.
for
Easy the entire way through. Great job to the whole team! Karen and Cole made everything painless.
Reply from Cole Holmes
July 10th, 2026 05:19 PM
Thank you, David, for your kind words. I'm happy to know that Karen and I could make the process easy and painless for you. If you need any further assistance, please feel free to reach out.
11–20 of 766
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions