Guild Mortgage - Kailua, HI
Kailua, HI
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
We wanted to buy my parents home from brother . I first started with a mortgage broker and a realtor but that didn’t go thru because I was told that I didn’t need a realtor. I was then referred to Jessica and Wow ! She was very knowledgeable....
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Reply from Jessica Takayesu
October 3rd, 2024 03:42 AM
I'm so glad to hear your positive feedback, Delia! It was an absolute pleasure working with you and guiding you through the mortgage process. I'm really thrilled that I was able to help make things easier and less stressful for you, that's...
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Great experience
Gavin was always there to answer our calls and provide clarity to any questions we had.
Reply from Gavin Brayce
September 26th, 2024 07:47 PM
I'm thrilled to hear about your positive experience, Michael! It was important to me that you felt supported and informed during your loan process. I'm always here to bring clarity to any questions you might have. Your feedback is greatly appreciated....
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Jessica was really good on explaining how everything works and very communicative with everything. Made sure we had everything we needed and making everything go real smoothly.
Reply from Jessica Takayesu
September 16th, 2024 06:55 PM
I'm absolutely thrilled to hear about your positive experience, Brent! It was great working with you & your family on your home purchase. I always aim to provide clear explanations and maintain open communication to ensure the process goes...
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I thought owning a home in Hawaii was impossible, but then I was introduced to Jessica who well exceeded my expectations. There were times when I felt discouraged and confused. But Jessica was always available and responsive to all of my needs....
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Reply from Jessica Takayesu
September 15th, 2024 05:33 PM
I am overjoyed reading your review, Rona! I'm glad to have been able to help you on your journey to homeownership. Your trust and confidence in me mean the world, and it was a pleasure to share in your excitement and celebrate your victories,...
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The transaction went smooth and Jessica’s communication was great
Reply from Jessica Takayesu
August 31st, 2024 10:39 PM
Thank you for taking the time to leave a review! I'm delighted that you found the process smooth and communication helpful. I'm always here to help with any future transactions!
First off, we would like to point out that, as first-time home buyers diving into an unknown environment, we would not have known what to expect nor be able to identify what is normal or not, or what would be considered good customer service...
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Reply from Jessica Takayesu
August 28th, 2024 07:31 PM
Hi Kelcie, Thank you so much for your heartfelt, detailed review! It's a privilege to be a part of your first home buying experience and I'm so thrilled that you and Michelle were satisfied with the service you received from me at Guild Mortgage....
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I’m giving him a great because I ultimately went with him and Guild. I do need the company to know that there should be benefits for new home buyers and I now tell everyone to get a multiple quotes before choosing a mortgage company. In the...
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Reply from Ron Durant
August 20th, 2024 07:08 PM
Aloha Kevin, I appreciate you taking the time to share your experience and the feedback. It's great to hear that you felt satisfied with our services at Guild Mortgage. I agree with your suggestion about benefits for new home buyers—it's indeed...
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Ron was flexible and worked with us while we were on vacation answering questions from phone calls. He was on time with sending us email documents and reminders.
Reply from Ron Durant
August 20th, 2024 07:06 PM
Mahalo Andrew for your kind words. I always strive to maintain flexibility and open lines of communication, especially when my clients are on vacation. I appreciate your acknowledgment of my punctuality in sending documents and reminders. I...
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Gavin and his team were great and helped us all throughout the way
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2008
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1219870
Disclaimer
We are licensed to do business in the states of Hawaii, Arizona, California, Nevada and Washington. AZ BK#0018883; AZ BKBR# 1043327; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141;