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Guild Mortgage - Kailua in Kailua, HI

Guild Mortgage - Kailua, HI

Kailua, HI
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Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • D
    Dana B
    Kailua, HI
    Posted on December 16th, 2024 06:39 PM
    Ron got the best deal for my situation and helped me cover the buydown and for that, we greatly appreciate him.
    Reply from Ron Durant
    December 16th, 2024 09:19 PM
    I'm thrilled to hear that you're satisfied with the deal we worked out for your purchase, Dana. It was my goal to find the best solution to suit your circumstances, and I'm glad we could cover the buydown. Your kind words are greatly appreciated....
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  • D
    Dana B
    Posted on December 13th, 2024 08:09 PM
    Great Customer Service and Care.
    Reply from Owner
    December 16th, 2024 09:18 PM
    I appreciate your kind review, Dana. I'm thrilled to hear that you were pleased with the customer service and care. At Guild Mortgage, we always strive to ensure our customers feel valued and supported. Thank you for the perfect rating. It...
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  • J
    Jacqueline O
    Mililani, HI
    Posted on December 11th, 2024 03:48 AM
    Got the loan
  • K
    Krista B
    Kapolei, HI
    Posted on December 10th, 2024 11:16 PM
    Mike was personable, knowledgable, and went above and beyond to help us throughout our loan process. We are so grateful for him and his team at Guild for a seamless experience!
    Reply from Michael Nakatsu
    December 20th, 2024 11:17 PM
    Hello Krista, Thank you very much for your kind words and the 5-star rating. I'm glad you found our service valuable and that we could make your loan process as seamless as possible. It was truly a pleasure assisting you throughout your journey....
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  • L
    Leonardo M
    Pearl City, HI
    Posted on November 30th, 2024 02:08 AM
    From service and communication and everything in between
    Reply from Jessica Takayesu
    November 30th, 2024 09:14 AM
    I'm absolutely thrilled to hear that you had a positive experience, Leo! Here at Guild Mortgage, we always aim for seamless service and communication. Your review reaffirms the hard work we put into every loan purpose purchase. Thank you for...
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  • C
    CLAUDINE Y
    Aiea, HI
    Posted on November 27th, 2024 05:36 PM
    Jessica is a great communicato!
    Reply from Jessica Takayesu
    November 27th, 2024 08:15 PM
    Thank you for the amazing five-star review, Claudine! I'm glad to hear that you found my communication to be effective. I always strive to keep my clients informed and engaged, and it's wonderful to know that it made a difference. I appreciate...
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  • D
    Davelyn Q
    Pearl City, HI
    Posted on November 27th, 2024 02:03 AM
    Service was exceptional. its professionally explain to customer their ecpectations of service. the initial process from obtaining a loan programs base on a customer qualifications is with an ethical approach and care.
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    Reply from Jessica Takayesu
    November 27th, 2024 02:09 AM
    Thank you so much, Davelyn, for your kind words and high rating! I'm delighted to hear that you found our service exceptional and appreciated the care and ethical approach we take at Guild Mortgage. Helping your clients understand the loan...
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  • M
    Mozelle K
    Aiea, HI
    Posted on November 26th, 2024 07:48 PM
    Jessica explained everything so thoroughly from the very beginning of the whole process. She took the time to make sure we had all the information we needed before making any decisions toward purchasing our first home. While we were looking...
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    Reply from Jessica Takayesu
    November 27th, 2024 12:55 AM
    I'm so grateful for your kind words, Mozelle. It was a pleasure to guide you through your first home purchase and ensure you were informed and confident every step of the way. I'm happy that my constant updates and reminders were helpful to...
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  • J
    John L
    Honolulu, HI
    Posted on November 26th, 2024 07:34 PM
    We had a little hicup with the type of loan we awere applying for Gavin had a backup plan right away.
    Reply from Gavin Brayce
    December 6th, 2024 07:39 PM
    I'm thrilled to hear that I was able to assist you during our loan process, John. Having a backup plan is crucial in our line of work, and I'm glad it made a difference for you. Receiving a 5-star rating means a lot to me and Guild Mortgage...
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  • B
    Brent B
    Posted on November 25th, 2024 12:00 AM
    It was a very good experience. Jessica took really good care of us weather it came to paperwork being completed or making sure we knew what was going on and made sure we understood everything. Would definitely recommend her and this company...
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    Reply from Jessica Takayesu
    October 11th, 2024 07:27 PM
    I'm thrilled to hear about your positive experience, Brent! It was a pleasure guiding you through the process and ensuring you understood each step. I'm grateful for your recommendation and will always be here to help with any future home buying...
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    About
    Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Financial Services

    Year Started

    2008

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1219870
    Disclaimer
    We are licensed to do business in the states of Hawaii, Arizona, California, Nevada and Washington. AZ BK#0018883; AZ BKBR# 1043327; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141;