First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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It was fast, easy painless. Communication was excellent.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
David, I'm glad to hear that the process was fast and easy for you. I appreciate your feedback on the communication. If you have any more questions or need assistance in the future, feel free to reach out.
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Mark was very helpful with all my early on questions and communicative.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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Mark Meacham was a helpful loan officer. He was understanding and guided me through the financial world in which he lives.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm grateful for your kind words, Judith. It's good to know that I could be helpful and provide guidance through the financial process. If you have any further questions or need assistance, please feel free to reach out.
Casey explained the whole process to this first-time home buyer and was extremely helpful/kind thru the whole experience!! Would a bsolutely recommend he and the First Federal Team and use them again in the future!!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
William, I'm pleased to know that I could help explain the process and provide a positive experience for you as a first-time homebuyer. Thank you for your kind words and recommendation. If you ever need assistance in the future, don't hesitate...
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The efficiency of the staff .
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
K, I appreciate your feedback on the efficiency of the staff. It's wonderful to know that you had a positive experience. If there's anything else I can do for you, please reach out.
Thanks for having great communications with my out of state customer and getting her loan to the closing table.
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More communicatio, a sense of urgency earlier in the process, and a different system to upload documents
Reply from Juley Henry
September 11th, 2026 11:10 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Great communication not only with me, but the first time home buyer! Casey's customer service skills were top notch and all contract dealines were met with plenty of time to spare. Thank you Casey!
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Great and speedy communication.
Smooth loan process
Casey was really great to work with!
81–90 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.