First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Casey was there to answer questions and kept me in the loop through the entire process
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Zachary, I'm glad to know that I could keep you informed and answer your questions throughout the process. If there's anything else you need, please feel welcome to reach out.
Was an overall easy process Casey made it that way because I'm a first time homebuyer and didn't know much
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Johnathan, I'm grateful to hear that I was able to make the process easier for you as a first-time homebuyer. If you have any more questions or need further assistance, please feel free to reach out.
Casey was so friendly and always prompt with replies to my
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Joseph, I'm happy to hear that you found my friendliness and prompt replies helpful. If there's anything else you need or any questions you have, please don't hesitate to reach out.
for
Any questions or concerns that we had regarding the loan, Juley was there to simplify the process.
Reply from Juley Henry
September 11th, 2026 11:10 PM
Lisa, I'm pleased to know that I could help simplify the loan process for you. If you have any more questions or need further assistance, please feel free to reach out.
for
Great communication
Reply from Juley Henry
September 11th, 2026 11:10 PM
David, I appreciate your feedback on the communication. It's good to know that my efforts to keep you informed were helpful. If you ever need further assistance, feel free to reach out.
for
Excellent communication and clear direction when questions arose.
Reply from Stan Cox
September 11th, 2026 11:10 PM
Nick, I appreciate your kind words about my communication and guidance. It's important to me that you felt informed and supported throughout the process. If you have any more questions or need assistance in the future, please feel free to let...
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Great, We had an excellent experience working with them throughout the entire home buying process. They were professional, knowledgeable, responsive, and always willing to answer our questions. They made everything feel smooth and much less...
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Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Clara, I'm grateful to hear about your excellent experience during the home buying process. It's appreciated to know that my professionalism, responsiveness, and attention to detail made the journey smoother for you. Thank you for your recommendation,...
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It was stressful but Melanie kept looking for the best loan for us and after closing she has went above and beyond to make sure all papers were completed and nothing was duplicated it over look . She reached out to make sure all was good after...
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Reply from Melanie Thomas
September 11th, 2026 11:11 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Everything was exactly as it was expl
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Jose, I'm pleased to hear everything went as expected. If you have any more thoughts or questions, feel free to reach out.
Casey made it easy and is very helpful. Best closing we ever had.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
John, I appreciate your kind words. I'm glad to hear that the closing process was the best you've ever had and that you found my assistance helpful. If you have any more questions or need anything in the future, feel free to reach out.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.