First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Communication was excellent
Reply from Michael DiClemente
June 12th, 2024 05:47 AM
Thank you for sharing your experience, Marilynn. We're thrilled that your interactions with Stan Cox met your expectations. Thank you for your 5-star review.
Upfront and honest
Reply from Michael DiClemente
June 10th, 2024 01:56 AM
Thank you, Christopher, for your positive review. We are delighted to hear about your positive experience.
We had a smooth closing with no surprises.
Reply from Michael DiClemente
June 9th, 2024 07:21 PM
I'm glad to hear your closing process went smoothly and without any surprises, Barbara. It's fantastic to see you've rated the experience as 5 stars. Looking forward to serving you again in the future.
for
Betsy,
Has been fantastic to work with and I appreciate her communication and updates. I very much appreciate all her help and I would recommend her to all my customers.
Reply from Michael DiClemente
June 8th, 2024 01:25 PM
I'm thrilled to hear such positive feedback about your experience with Betsy! It's encouraging to know that her communication and updates were appreciated. Your recommendation means a lot to us. We strive to provide excellent service to our...
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Efficiency, speed, customer service and transparency! Customer focus at best !
Reply from Michael DiClemente
June 8th, 2024 01:25 PM
I'm delighted to hear that you've had such a positive experience with Casey. We strive to provide top-notch service to our clients and your feedback underscores that commitment. Thank you for taking the time to share your high rating and positive...
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Amazing communication and diligence to get to the closing table with 0 issues or hiccups :)
Reply from Michael DiClemente
June 8th, 2024 01:26 PM
Thank you for the outstanding review, Anthony! We're thrilled to hear that Juley Henry and the team were able to provide you with a seamless and communicative experience. Your feedback means a lot to us and we'll definitely pass your compliments...
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Bey quick responses.
Reply from Michael DiClemente
June 8th, 2024 01:26 PM
Thank you for your 5-star review, Deyanira!
Melanie is an excellent MLO and partner. I welcome the opportunity to use her again in the future. She is knowledgeable, friendly and responsive. And, she is customer-focused!
Reply from Michael DiClemente
June 8th, 2024 01:32 PM
I'm thrilled to hear that you had such a positive experience with Melanie Thomas. Her expertise and dedication to customer service are indeed among the reasons why she's such a valued member of our team. We are grateful for your kind words...
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Our go - to for every transaction! So easy to talk to and always available when we need him!
Reply from Mike DiClemente
September 7th, 2024 04:39 PM
I'm delighted to hear your positive feedback, Hiram! It's our priority at First Federal Bank to be readily available for our customers. I'm glad that you found your interactions with Mark to be helpful and straightforward. Your satisfaction...
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EVERYTHING. Michael was not only our mortgage person, but our advisor, friend, and sometimes therapist throughout our homebuying process. He was the voice of reason and honesty and someone we knew we could depend on. We can't thank him enough...
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Reply from Mike DiClemente
September 7th, 2024 04:40 PM
Thank you so much for your glowing review, Geena! We're thrilled to hear that Michael was such an help to you throughout your homebuying process. It’s great to know that he was able to provide the support, honesty, and friendship you needed...
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.