First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Everything flowed
Reply from Mike DiClemente
September 7th, 2024 04:43 PM
Thank you for your feedback, William. It's great to hear that your experience with Betsy was smooth and enjoyable.
Melanie was wonderful.
She made sure I understood everything. She made it much less stressful.
Reply from Mike DiClemente
September 7th, 2024 04:42 PM
Thank you for taking the time to share your experience, Sandra. We're pleased to hear that Melanie was able to make your experience less stressful and ensure you understood everything. It's feedback like yours that helps us continue to provide...
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Great communication and guidance throughout the entire process. Casey was always available to answer questions for me.
Reply from Mike DiClemente
September 7th, 2024 04:42 PM
We're thrilled to hear that you had a positive experience with Casey. We appreciate your perfect rating and are glad that Casey's dedication to great communication and guidance made a significant impact on your experience. Your feedback and...
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Casey did a great job. He was responsive to emails and phone calls. Excellent communication!!
Reply from Mike DiClemente
September 7th, 2024 04:41 PM
Thank you for your positive feedback, Tammy! We're glad to hear that Casey's responsiveness and communication skills left a good impression. At First Federal Bank, we strive to provide the best service to our customers. We look forward to assisting...
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Good communication, closed as expected and no surprises.
Reply from Mike DiClemente
September 7th, 2024 04:39 PM
Thank you for your feedback, Kevin. It's great to hear that Juley was able to provide you with a smooth and successful experience. We strive for clear communication and a predictable process, so we're glad to know we met your expectations....
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On time closing
Reply from Mike DiClemente
September 7th, 2024 04:41 PM
Thank you, Zoobia, for taking the time to review First Federal Bank and Casey. We're thrilled to hear that you experienced an on-time closing and had such a positive experience. We look forward to serving your financial needs in the future.
Casey was helpful and made the lending experience easy from start to the finish
Reply from Mike DiClemente
September 7th, 2024 04:40 PM
Thank you, Abdullah, for taking the time to share your experience with us. We're glad to hear that Casey was able to make your lending experience easy from start to finish. At First Federal Bank, we strive to provide exceptional service to...
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Betsy is a joy to work with! Patient, friendly, and helpful.
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Juley is very personable and got what she needed from us to do her job without being annoying.
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Working with a very knowledgeable and personable staff who responded quickly to our questions and quickly followed up on outstanding items.
481–490 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.