First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Casey is awesome and super knowledgeable! Wouldn't deal with another lender unless I had to.
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Betsy was knowledgeable, timely, and personable. She took the time to explain things to us, worked hard to get us to close on time, and always offered her assistance.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thank you for your kind words, Cadie. I'm really glad to hear that you found my support knowledgeable and timely. It was important to me that everything was clearly explained and that you felt assisted throughout the process. Getting you to...
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Melanie and the First Federal Banking Team was very helpful and knowledgeable in all area as I embarked on my home purchase journey . Her and the team was there to answer any question I had and always ensure communications was there throughout...
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Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to hear that you had a pleasant experience with the home purchase journey, Larry. It was my pleasure to assist you, and I'm grateful for your kind words about my support and knowledge. If you have any more questions in the future or...
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The process was straightforward, and everything was handled professionally, which made the experience feel smooth and hassle-free.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
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Stan was very informative. He communicated with me efficiently and reassured me that it was okay to ask questions.
Reply from Stan Cox
September 11th, 2026 11:10 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
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We moved from CT it was imperative we closed on time. Stan took at as a joke. "Go to the beach go relax and wait till Monday" it was not the correct choice of words.
Reply from Stan Cox
September 11th, 2026 11:10 PM
We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
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Mark stay on top of the process and kept all parties well informed
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We did most of this from CT and everything went very smooth we tried to give you everything you needed when you needed it and if not you would call or email us and let us know what you needed and we got it to you all went well
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Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm glad to hear everything went smoothly with your process, Charles. Your proactive approach in providing what was needed was truly appreciated. It was great working with you, even from a distance. If you have any more needs in the future,...
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Very knowledgeable, quick to respond, and I felt that he genuinely cared about helping me make the best decisions. I felt supported and informed during the transaction.
Everything was timely and great communication.
291–300 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.