First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
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Betsy provided step by step information and assistance when needed. She is an excellent communicator and the customer service was outstanding!
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm thankful for your feedback, Pamela. It's reassuring to hear that the step-by-step information and assistance were helpful to you. I take pride in clear communication and aim to provide excellent customer service. If there's anything else...
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Mark is one of the most knowledgeable lenders I know - and I know a LOT of them! As the broker of an office and a Realtor, it's important to have great communication and someone with solutions. That's Mark! Thank you for a great sale!
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Betsy was great- promt, always available for questions, and the made a stressful process much much easier.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm grateful for your kind words, Rachel. It's encouraging to know that my availability and promptness were helpful to you during a potentially stressful time. If you have any further questions or need more assistance, please feel free to reach...
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Work with Casey whenever possible , keeps the process straightforward and simple
Casey was amazing throughout a rather tough to.close transaction. He answered every call, email and text expeditiously with professionalism and understanding. Casey was fa bulous to work with!
Lucia
Casey was brought in to the purchase of our new home halfway through . he picked up the ball and ran with it. We could not have done it without him. I only wish we had started with Casey to begin with.
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Reply from Casey Sorensen
September 11th, 2026 11:09 PM
It's wonderful to hear that I could help you seamlessly continue with your home purchase. I'm grateful for your trust and kind words—being part of this journey was important to me. If you have any more questions or need assistance in the future,...
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As always, Betsy takes such good care of our customers! We've been trusting our customers with her for over 15 years and our customers love her.
David Butler & Clair Corbett
Watson Realty
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Everything, communication was great and the service was top notch!
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thanks for sharing your thoughts, Kaleb. I'm pleased to know that you were happy with the communication and service. If you ever have any more questions or need assistance in the future, don't hesitate to get in touch.
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The process was so easy. Juley always answered questions super fast. We wwre able to close faster than expected and everything was explained so nicely!
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm pleased to know that the process felt easy for you and that my quick responses were helpful. It's rewarding to hear that we could close sooner than anticipated while ensuring everything was clearly explained. If you have any further questions...
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The constant contact Stan provided kept everything moving and the buyer informed.
221–230 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.