
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Mr, Sorensen was with us the whole way. Even when he had others working with us I could go to him and find out the answers to the questions that I had. He was always on top of what was going on. It made the loan process easy to deal with.
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Casey and team were always a phone call or email away with any questions or concerns we had. He and his team made sure we were informed throughout the entire process from loan application to closing. They worked to get the right loan for us...
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Everyone made some extra round for me who was involved to get the house even I was in a different state
Cynthia was so knowledgeable and helpful! From the first phone call to closing she was available, answered any questions that I had, and was patient for a first time buyer. This process ran so smoothly.
Promptness of getting answers and excepting calls anytime day or night
Great company that helped us navigate the home buying process with ease!
I know Cynthia is a busy woman but she never made me feel like she was too busy for me. She gave me such great service that I felt like I was her only client. Not only that, she’s a beast with numbers! Cynthia taught me so much in this short...
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I first came across Cynthia Coates from a TSAHC referral list. To sum it up, she is the best loan officer I've worked with! She makes the process so seamless. My home searching process was very stressful but she had great advice and tips that...
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Ms. Coates is very professional and knowledgable. She kept me informed every step of purchasing my new home.
She always responded whenever I called or texted
her. I am very grateful.
Redundency seems to be your forte'. I just answered this question on the last couple of screens. This time I don't have to jump through your hoops. Go back and read the last box I filled in and have a good day.
1741–1750 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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