First Federal Bank's Cover Image
First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
Company Logo
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(904) 645-7111
Jacksonville, FL
https://www.ffbf.com
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • for
    Stan Cox
    Persona migrate verified
    S
    Samantha R M
    Tomball, TX
    Posted on June 24th, 2021 04:46 PM
    Cynthia made the whole process easy and explained things to us in a calm and patient manner. Even when we called with more questions, she always answered us and put our minds at ease. She is a true professional and expert!
  • for
    Casey Sorensen
    Encompass
    C
    Christopher L
    Fernandina Beach, FL
    Posted on June 24th, 2021 12:07 PM
    To Get it over and see the finishing line Amen.
  • for
    Betsy Gordon
    Encompass
    L
    Lori A
    Town Of Nocatee, FL
    Posted on June 23rd, 2021 08:52 AM
    Betsy is extremely professional, patient and went over any questions we had thoroughly. The entire process was extremely smooth. Thanks Betsy!
  • for
    Betsy Gordon
    Encompass
    S
    Stephanie D
    Jacksonville, FL
    Posted on June 23rd, 2021 06:40 AM
    Where can I start, I reached out to Betsy unsure about the entire refinance process, she assured me things would be fine and she made sure she stuck by her word! Betsy walked with me thru the entire process, even when I felt like this wasn't...
    read more
  • for
    Betsy Gordon
    Encompass
    P
    Patricia D
    Jacksonville, FL
    Posted on June 19th, 2021 11:48 AM
    Kept informed. Explained why or what was necessary and timeliness.
  • for
    Casey Sorensen
    Encompass
    Z
    Zachary T
    Middleburg, FL
    Posted on June 19th, 2021 10:08 AM
    Casey is INCREDIBLE. We truly cannot say enough good things about him. He stopped at nothing to not only make sure our closing happened without a hitch, but to also make sure we felt comfortable and informed every step of the way. From the...
    read more
  • for
    Melanie Thomas
    Encompass
    R
    Richard E
    Leesburg, FL
    Posted on June 18th, 2021 08:11 PM
    An immediate feeling of comfort from first filling out the loan application and everything thereafter. Comfort to me means trust and a willingness to help with what is needed, especially with a complicated out-of-state move. Not once did I...
    read more
  • for
    Melanie Thomas
    Encompass
    O
    Ovidio R
    Champions Gate, FL
    Posted on June 18th, 2021 05:38 AM
    Incredibly helpful and always ready to help in any way possible.
  • for
    Stan Cox
    Persona migrate verified
    A
    Alexander P M
    Tomball, TX
    Posted on June 18th, 2021 12:44 AM
    Cynthia was very thorough with explaining the home buying process. She made sure we had everything we needed and got everything done timely. She answered all of our questions promptly. We are very happy with her and this process went very smooth!...
    read more
  • for
    Casey Sorensen
    Encompass
    T
    Tracy M
    Saint Johns, FL
    Posted on June 15th, 2021 10:55 AM
    Casey went above and beyond to answer any questions quickly. He was very personable and made us feel like he truly cared about us in the process. I was very anxious about buying our new home, but he broke everything down and explained each...
    read more
    • 1221–1230 of 1977
    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.