First Federal Bank's Cover Image
First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
Company Logo
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • D
    Dawn M H
    Fernandina Beach, FL
    Posted on August 26th, 2021 09:54 PM
    Betsy and her entire team worked tirelessly on getting our paperwork done in a timely manner so we could close on time. They are all “Keepers”!
  • N
    Neferteria A M
    Jacksonville, FL
    Posted on August 26th, 2021 09:54 PM
    More patience for first time home buyers, if the loan officers feel they don’t have the time to explain things, then maybe think of implementing advisors who will.
  • A
    Antonio A
    Jacksonville, FL
    Posted on August 26th, 2021 09:29 PM
    The customer service was exemplary. We appreciated all of the hard work that Melanie put into our experience with Watson Group. Melanie is a very dedicated person & will make sure that all options are placed on the table. I really loved the...
    read more
  • A
    Amy M G
    Saint Augustine, FL
    Posted on August 26th, 2021 08:49 PM
    Betsy was great from start to finish. She provide accurate figures and timely information many times before we even had to ask for it. I would recommend Betsy to anyone looking for a home in need of a mortgage!
  • T
    Thomas W
    Sanford, FL
    Posted on August 26th, 2021 08:03 PM
    Michael was the ultimate professional.
  • M
    Mitchell C
    Oviedo, FL
    Posted on August 26th, 2021 07:57 PM
    The communication from start to finish was great. Michael made my experience as a first time home buyer seamless
  • J
    JAMES C
    Bryceville, FL
    Posted on August 26th, 2021 07:36 PM
    Even with paperwork confusion, we knew she was trying hard to get us into that house!
  • C
    Christina T C
    Jacksonville, FL
    Posted on August 26th, 2021 07:32 PM
    She helped with everything and always answered my questions. Our closing had many bumps but she was always there with solutions. She was looking out for us!
  • R
    Robin H S
    Mount Dora, FL
    Posted on August 26th, 2021 07:25 PM
    Melanie, is always great and her team always goes over and beyond. Love my Watson Mortgage Family :).
  • J
    John W H
    Tampa, FL
    Posted on August 26th, 2021 07:25 PM
    Mike. He was awesome. Very professional, you could tell that he cared about us, he got us a great rate and helped use from the start to the close.
  • 1191–1200 of 1977
    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.