FirstBank Mortgage - Jackson, TN
Jackson, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
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David and his team were proactive in getting the documents and information needed to get our loan closed quickly.
Reply from David Ross
March 27th, 2026 01:44 PM
I'm pleased to hear that my team and I were able to facilitate a quick closing for your loan, Valentin. Being proactive is something I prioritize to ensure smooth and efficient service. Thank you for trusting me with your mortgage needs.
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FirstBank Mortgage - Jackson
FirstBank Mortgage - Jackson has received a review with 5 star rating from Penny S
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Sheila was very helpful with making my loan a success . She explained everything throughout the process and I'm happy with choosing her as my loan officer .
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David was fantastic! He is very knowledgeable, professional and responsive. Our entire loan process went smoothly and there was great communication throughout.
Reply from David Ross
March 23rd, 2026 01:51 PM
I'm pleased to hear that the loan process was smooth for you, Holly. Knowledgeable, professional, and responsive service is what I aim to provide, and I'm glad it made a difference. I appreciate you taking the time to share your experience,...
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Daniel kept me informed of each step. Everything was easy and stress free.
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David was great. Always willing to answer questions and get things to me in a timely manner.
Reply from David Ross
March 23rd, 2026 01:51 PM
I'm pleased to hear that you found my approach helpful, Collin. Being responsive and ensuring you have what you need on time is important to me. Thank you for your feedback, and if there's anything more I can do for you, feel free to reach...
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Communication between Attorney and First Bank was disorganized. Attorneys office did not prepared deeds correctly, but was rushed to closed on closing date. Was told after loan closed, deed will be redone and corrected. It has been 1 week passed...
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Reply from David Ross
March 27th, 2026 01:45 PM
I appreciate you sharing your experience, Kao. I'm sorry to hear there was confusion during the closing process. While I aim to ensure everything runs smoothly, I understand that the situation with the attorney's office must be frustrating....
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David did a great job keeping everyone informed along the way. He was always available when we needed help. He is very knowledgeable about the mortgage business and an asset for us as agents.
Reply from David Ross
February 23rd, 2026 02:39 PM
I appreciate your thoughtful feedback, Ben. Ensuring clear communication and being available to assist is something I always strive for. I'm pleased to know that my knowledge in the mortgage business has been of value to you and your team as...
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Worked with David multiple times now for mortgage needs. He's always helpful and makes it an easy process.
Reply from David Ross
March 23rd, 2026 01:52 PM
I'm grateful for your continued trust and support, Walter. It's always a pleasure to assist with your mortgage needs and ensure the process remains straightforward for you. If there's anything else I can help with, don't hesitate to reach out....
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Mrs. Sheila, whom I've never met prior, listened to how stressful the refinance purpose was, made me feel as tho she understood my situation and gave what felt like a very personalized and reassuring experience instead of an empty and borderline...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433