FirstBank Mortgage - Jackson, TN
Jackson, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 4 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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I was an out of state buyer and most things went smooth
Reply from David Ross
August 25th, 2025 01:32 PM
Thank you, Jason, for sharing your experience as an out-of-state buyer. I'm glad to hear that most aspects of the process went smoothly for you. If there's anything specific I could assist with or improve upon in the future, please let me know....
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Buying a home is always a scary process but David Ross made it feel like a breeze. I greatly appreciated how he stayed in constant communication with us to make sure our loan was processed in the quickest way possible. I would definitely use...
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Reply from David Ross
August 5th, 2025 01:26 PM
I'm so glad to hear that I could help make your home buying experience feel more manageable, Jessica. Staying in constant communication is something I prioritize, and I'm happy it helped your loan process go smoothly. Thank you for choosing...
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I have worked with David for years and he always go the extra mile . First Bank is lucky to have him
Reply from David Ross
August 4th, 2025 05:11 PM
Thank you so much, Pam, for your touching words. It's been my pleasure to work with you over the years, and I'm grateful for your trust. I'm here to go the extra mile whenever you need assistance. Your support means a lot to me!
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David was always available to answer any questions we had, was organized with the items he needed from us, and was always prompt when replying to confirm he recieved the items. In addition, he was easy to talk and very personable. Working with...
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Reply from David Ross
August 4th, 2025 03:02 PM
I'm glad to know that your experience working with me was so positive. It's important to me to be available and responsive, and I'm pleased to hear that it made the process smoother for you. I enjoyed working with you as well, and I'm thankful...
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Communication to ALL participants could be improved.
Daniel always kept me and my client well informed throughout this whole process. This lead to it being a very smooth transaction.
Daniel made the process simple and kept us informed
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David was genuinely kind & so informative. I had so many questions over past few months and David was prompt with the information I needed.
Reply from David Ross
July 3rd, 2025 02:57 PM
I'm delighted to hear that you found the process informative and that I could assist you with your questions. It was a pleasure helping you with your purchase, and I appreciate your kind words. Let me know what your questions are and congratulations...
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David was so kind and patient with me on my house buying journey. He is very quick to respond to questions & concerns. He took time to explain thins tha I did not understand. And most importantly, he never made me feel pressured. David made...
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Reply from David Ross
July 1st, 2025 02:51 PM
I'm thrilled to hear that your home buying journey was such a positive experience. It was my pleasure to assist you and ensure that all your questions and concerns were addressed. I'm grateful for your kind words and recommendation. Thank you...
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There was a miscommunication regarding the closing date.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433