

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Communication and quick responses.
Reply from Parker McAndrews
April 21st, 2026 04:33 PM
Thank you Carissa! I hope you and Josh and the kids are loving your new home!!
Kim was great to work with! Got it done in less than 3 weeks:) couldn’t recommend her more!!
Reply from Owner
April 13th, 2026 09:49 PM
I'm grateful for your kind words, Remi. It's nice to know that the process was quick and smooth for you. If you ever need anything else, feel free to reach out!
Kim Connors was great to work with gave great advice,always kept us up to date on what was going on and got it done in less than 3 weeks!! She was a pleasure to have by our side!
Reply from Kim Connors, Ruoff Mortgage
April 3rd, 2026 03:12 PM
It’s rewarding to know that you had such a positive experience, Remi. I strive to offer timely advice and keep the process transparent, so I’m glad you felt well-supported. Undertaking and completing everything in less than three weeks was...
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Very professional. Gave so much information. Super friendly and helpful. It was a very pleasant experience .
Reply from Kim Connors, Ruoff Mortgage
April 3rd, 2026 03:13 PM
Your feedback is greatly appreciated, Nicole. I’m glad to hear that you found the process informative and pleasant. Professionalism and friendliness are important in my work, and it's rewarding to know it made a difference in your experience....
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Reply from Kim Connors, Ruoff Mortgage
April 2nd, 2026 07:36 PM
Thank you for the 5 star review. I appreciate the opportunity to do your refinance. I am a phone a call away if your need anything .
Kim was phenomenal throughout the entire refinance process. She took the time to explain everything in terms we could understand and kept us informed of everything that was going on. She completed our refinance request in 3 weeks from start...
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Reply from Owner
April 2nd, 2026 07:37 PM
I'm truly grateful for your kind words, . It was a pleasure assisting you through the refinance process and ensuring everything was clear and manageable. Your recommendation means a lot to me, and I'm delighted that the process was smooth and...
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Dave is extremely knowledgable and ensured all questions were answered to our understanding. He was easily accessible, professional, and kind, regardless of the circumstances surrounding the communication. Dave helped facilitate smooth transitions...
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Reply from Dave Leightner
April 10th, 2026 06:36 PM
Morgan, it's rewarding to hear that you felt well-supported and that your questions were clearly addressed throughout the process. Being accessible and ensuring smooth transitions during such an important undertaking is something I strive for...
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Kim Connors, Ruoff Mortgage has received a review with 5 star rating from Arden S
Reply from Owner
April 2nd, 2026 07:38 PM
Thank you for your rating, Arden. If you ever need anything, please feel free to reach out.
Kim was great to work with. She made our home buying process as easy as possible and truly had our best intrest at heart throughout the entire process. Thanks Kim for helping us purchase our FOREVER home!! We can't thank you enough!!
Reply from Kim Connors, Ruoff Mortgage
March 31st, 2026 03:28 PM
Arden, thank you for sharing your experience. I'm grateful to have been part of your journey to finding your forever home. It's rewarding to know that I could make the process easier for you and support your best interests throughout. If you...
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Kim was AWESOME!! She did a great job of keeping us informed of the process and was very quick to get the refinance done I will recommend her to all my friends and maybe some of my enemies! Thank you Kim!
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Reply from Kim Connors, Ruoff Mortgage
March 31st, 2026 03:24 PM
I appreciate your kind words, Eric. It's great to know that the refinancing process went smoothly for you. Keeping my clients informed is a top priority, and I'm glad that my promptness made a difference. Should you or anyone you know need...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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