Ruoff Mortgage - Jackson, MI

Jackson, MI

4.93

(721)

Mortgage

Mortgage Loan Officer

Contact Info

(517) 796-3161

Jackson, MI

https://www.ruoff.com/lending-centers/jackson

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

(721)

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Experience.com

4.92

(412)

Zillow

4.94

(48)

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4.96

(261)

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Excellent customer service!! They are great to work with!! There is a portal that keeps track of your documents and what else is needed so it's a very smooth process. I would highly recommend them and if I am in need of a mortgage again, I...

Dave is a pleasure to work with. He is fast, friendly, and excellent to work with. He explained everything in detail so I would know what to expect. i called and messaged Dave many times with questions and he was always kind, compassionate,...

Reply from Dave Leightner

December 5th, 2024 03:27 PM

Hello William, I'm genuinely thrilled to hear such positive feedback. Thank you for the perfect rating! I strive to always provide fast, friendly, and detailed service to all customers. I'm pleased to know that I was able to meet your expectations....

Kim is AMAZING! As a first time home buyer I felt so comfortable and ready when buying my home. She is always on it, communicates at all hours, and is very knowledgeable. Highly recommend.

Reply from Kim Connors, Ruoff Mortgage

June 13th, 2025 08:12 PM

It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words!

Kim is AMAZING! As a first time home buyer I felt so comfortable and ready when buying my home. She is always on it, communicates at all hours, and is very knowledgeable. Highly recommend.

Reply from Owner

November 25th, 2024 02:05 AM

I can't begin to express my gratitude for your kind words, MaKayla. It was a pleasure guiding you through your first home buying experience. I'm delighted to have made the process comfortable for you and to have been able to provide the advice...

Kim was amazing. Ian Stewart higy recommended her and I'm glad we listened! Kim went above and beyond with her job. She always communicated even on holidays/ weekends and we were never confused or surprised during the process. We were more...

Reply from Kim Connors, Ruoff Mortgage

November 25th, 2024 02:07 AM

Thank you so much for the glowing review, MaKayla! I'm delighted to hear that you felt well communicated with and supported throughout the process - I strive to make every step as clear and simple as possible. Your recommendation means the...

Kim was the best! She is efficient, quick, very knowledgeable and caring from start to finish. She would make anyone's loan process much more enjoyable! I would recommend her to all.

Reply from Owner

November 25th, 2024 02:06 AM

I'm so grateful for your kind words, Samantha. I'm pleased to hear that you found our loan process enjoyable and efficient – that's always our goal! It was a pleasure working with you. Please don't hesitate to reach out in the future if you...

Kim was the best! She is efficient, quick, very knowledgeable and caring from start to finish. She would make anyone's loan process much more enjoyable! I would recommend her to all.

Reply from Kim Connors, Ruoff Mortgage

May 27th, 2025 03:05 PM

Thank you Sam. It was my pleasure.

Very good at what you do

Reply from Kim Connors, Ruoff Mortgage

November 19th, 2024 02:20 PM

Thank you so much for your kind words, Ronnie. I'm pleased to know that you're happy with the service you received. It was a pleasure working with you on your mortgage needs. Remember, at Ruoff Mortgage, we're always here to assist you.

Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Brooke K

Thanks David

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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