Integrity Home Finance - Rancho Cucamonga, CA

Rancho Cucamonga, CA

4.94

(1,140)

At Integrity Home Finance, we treat each customer as an individual, not a number. We don't place you into a loan profile formula created by the banking industry. We use "common sense" and will help you obtain the best loan possible.

Mortgage

Mortgage Loan Officer

Contact Info

(909) 945-8777

Rancho Cucamonga, CA

https://integrityhomefinance.gemcorp.com/

Point of Contact:

Mike Berrios

Branch Manager

mberrios@ihfloans.com

Search Reviews

Write a Review

4.94

(1,140)

Filter by Date

Range

Filter by Rating

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Jorge was amazing! He took the time to explain everything to us. When Jorge explained what our cash to close would be my husband and I were prepared to use a huge chunk of our saving to purchase our new home. Jorge listened to our concerns...

Reply from Jorge Merlos

July 21st, 2025 05:32 PM

I truly appreciate your kind words, Winter. It was a privilege to work with you and your husband in finding the right solution for your new home. I'm delighted to hear that we could preserve more of your savings while still achieving your dreams...

Jorge is a great example of giving great customer experience he will walk you in and out of the whole process. Jorge executed everything he said he was gonna do thank you Jorge for helping me get my first home and my daughters future .

Reply from Jorge Merlos

July 21st, 2025 05:15 AM

Thank you, Antonio, for your kind words. I'm thrilled to have been part of your journey in getting your first home and contributing to your daughters' future. It's fulfilling to know that I could provide a great customer experience by guiding...

Really appreciate the professionalism, you answered questions quickly and clearly. Really liked your platform with step by step updates. AND you got the deal closed on time (30 days)!

Reply from Jorge Merlos

July 20th, 2025 09:06 PM

I'm so pleased to know that you appreciated the professionalism and clarity I provided. I'm glad the platform made a positive impact with its step-by-step updates. Getting your deal closed on time was a key goal, so it’s great to hear that...

Jorge Merlos has received a review with 5 star rating from J H

This was my second time working with Jorge. It's been the same great experience, and feel like we've built a rapport. Jorge is personable, caring and always makes it a point to follow up with client. He's patient to answer any/all questions...

Reply from Jorge Merlos

July 18th, 2025 05:54 PM

I'm so grateful for your kind words and for choosing to work with me again. It's been a pleasure to build a rapport with you and ensure that your experience is as seamless as possible. I'm glad my efforts to follow up and provide thoughtful...

Working with Jorge was a fantastic experience! He did an excellent job getting our client’s loan approved quickly and smoothly, keeping the entire process stress-free. Not only was he efficient and communicative, but he also found ways to save...

Reply from Jorge Merlos

July 17th, 2025 09:37 PM

It's wonderful to hear that you had such a positive experience working with me. I'm glad I could help get your client's loan approved efficiently and keep things stress-free. Finding ways to save money for clients is always a priority, so I'm...

The experience of working with Jorge Merlos was fantastic !Jorge made everything easy to understand. He was always available to answer questions and provided patience in guiding my husband and I through every step of our loan process. We really...

Reply from Jorge Merlos

July 5th, 2025 04:41 AM

I'm thrilled to hear that your refinancing experience was fantastic. It was my pleasure to assist you and your husband throughout the process. Thank you for your kind words and appreciation. If you have any future questions or needs, feel free...

Let me begin by expressing my sincere thanks to Mike and his staff for making my lending experience a pleasant one. Prior to meeting Mike, I had a horrible experience with a few other, lenders, will call them heavy hitters, bullies for lack...

Jorge was very kind and was a smooth transaction!

Reply from Jorge Merlos

June 13th, 2025 02:32 AM

I'm thrilled to hear that your transaction went smoothly and that you found my service kind. It was a pleasure assisting you with your purchase at Golden Empire Mortgage, Inc. Thank you for the positive feedback!

One thing that stood out is he picked up his phone, that's very appreciated. At the start of the home buying and search, i almost went with 2 other lenders, but i didn't like the way they talked to me. Its important to have someone you can...

Reply from Michael Oropeza

June 13th, 2025 12:09 AM

I'm glad to hear that my availability made a positive difference in your home buying experience. It's important to have clear and comfortable communication, and I'm pleased that I could provide that for you. If you have any further questions...