Integrity Home Finance - Rancho Cucamonga, CA

Rancho Cucamonga, CA

4.94

(1,140)

At Integrity Home Finance, we treat each customer as an individual, not a number. We don't place you into a loan profile formula created by the banking industry. We use "common sense" and will help you obtain the best loan possible.

Mortgage

Mortgage Loan Officer

Contact Info

(909) 945-8777

Rancho Cucamonga, CA

https://integrityhomefinance.gemcorp.com/

Point of Contact:

Mike Berrios

Branch Manager

mberrios@ihfloans.com

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4.94

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I had a very disappointing experience working with Mike Barrios at Integrity Home Finance. Unfortunately, the level of communication throughout the process was extremely poor. I often had to follow up multiple times just to get updates, and...

Reply from Owner

September 5th, 2026 12:00 AM

Thank you for your feedback. We take concerns regarding communication and customer service very seriously. However, after carefully reviewing our client and transaction records, we have been unable to identify any client or transaction matching...

I had an excellent experience working with Jorge Merlos. From day one, he was honest and straightforward about what to expect throughout the home-buying process. He took the time to guide me through my finances and helped me understand what...

Reply from Jorge Merlos

August 10th, 2026 01:35 AM

Carola, I'm grateful for your kind words and recommendation. It's wonderful to hear that you felt supported and confident throughout the home-buying process. I'm pleased my team and I could provide the guidance and care you needed. If you have...

Excellent service! Jorge was professional, attentive, and helped me through the process seamlessly. Highly recommended!

Reply from Jorge Merlos

August 3rd, 2026 05:03 PM

Rowella, I appreciate your kind words and recommendation. I'm pleased to know that my service was helpful throughout your purchase process. If you have any future needs, feel free to reach out.

I definitely recommend Michael!! From our very first interaction to the final completion of the process, his communication was absolutely incredible. Whether I reached out via text, phone call, or email, Michael responded instantly every single...

Reply from Owner

August 5th, 2026 12:00 AM

Rosalyn, thank you so much for your wonderful review and for recommending me! I’m thrilled my responsiveness and guidance made the process smooth and stress-free for you. It was a pleasure working with you, and I’m grateful for the trust you...

(Translated by Google) Their patience in explaining every question a person might have, their search for the best opportunities for new buyers, their guidance from beginning to end of the process, and their connection to people they completely...

Your patience to explain every doubt that a person may have / look for the best opportunities for new buyer / guide from the beginning to the end of the process and contact people you trust! I hope to have the experience of buying a new house...

Reply from Jorge Merlos

July 28th, 2026 06:55 PM

Marianela, I appreciate your kind words and am grateful for the opportunity to guide you through the home-buying process. It's great to know you felt supported and informed every step of the way. I look forward to assisting you with your future...

Jorge Merlos has received a review with 5 star rating from MARYBEL L

I had such a great experience! From start to finish, everything was handled with professionalism, kindness, and attention to detail. They went above and beyond to make sure I was happy, and it really shows how much they care about their customers....

Reply from Jorge Merlos

July 27th, 2026 10:23 PM

Emmanuel, I'm glad to hear you had a great experience with us. Your kind words about the professionalism and attention to detail are much appreciated. It's wonderful to know that you feel valued, and I look forward to assisting you again in...

Jorge Merlos is a highly esteemed Loan Officer with whom our family has collaborated for several years. Renowned for his unwavering dedication, professionalism, and profound expertise in the Real Estate market, Jorge and his proficient team...

Reply from Jorge Merlos

July 26th, 2026 09:51 PM

Thank you so much, Sandra, for your generous feedback. I'm truly grateful for the trust you and your family have placed in me over the years. It's wonderful to hear that my dedication and expertise have been valuable to you. I'm always here...