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New American Funding - Riverside, CA

Riverside, CA

4.79

(3,309)

Mortgage

Mortgage Loan Officer

Contact Info

(951) 228-9568

Riverside, CA

https://www.newamericanfunding.com/branches/riverside

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4.79

(3,309)

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Kristina was great! She was easy to reach and very professional and helpful.

Reply from New American Funding - Kristina Grz...

April 25th, 2025 10:10 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Bryan went out of his way to explain every part of the process and anytime I had a question or didn't understand anything he made sure that he broke it down and helped me understand what was going on and what the part of the process meant to...

Reply from New American Funding - Bryan Hull

February 24th, 2026 09:22 PM

I love working with you Cody!! Thank you

Never returned calls or emails. It was a horrible experience that cost my seller time and money. Hire better employees, and maybe next time, a pre-approval letter with your letterhead may mean something besides just a worthless piece of paper....

Reply from Dylan Fernandez

July 3rd, 2024 05:46 PM

I'm really sorry to hear about your experience, Dora. This is not the impression we like to leave on our customers. I understand the frustration of not having your calls or emails returned timely which caused inconvenience for your seller....

New American Funding - Riverside has received a review with 5 star rating from Jeff T

Perfect Communication!

Reply from Roberto Gomez

October 12th, 2023 04:31 PM

I'm thrilled to hear that you were satisfied with our communication, Jeffrey. It's always my aim to ensure that my clients are kept in the loop at all times. I'm grateful for your 5-star review and thank you for choosing New American Funding....

Been trying to get a hold of them and no call back

Reply from Dylan Fernandez

December 4th, 2023 08:45 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Clear answers

Reply from New American Funding - Bryan Hull

February 24th, 2026 09:22 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Dylan is very responsive to texts and calls and works will with me, the Realtor, to find the best solutions for our client.

Reply from Dylan Fernandez

July 3rd, 2024 05:46 PM

I'm thrilled to hear such positive feedback, Susan. It was a pleasure working with you and finding the best solutions for our client. Having open lines of communication and a collaborative approach is of utmost importance to me. Thank you for...

Great service! Easy to understand procedures and policy.

Reply from Roberto Gomez

October 12th, 2023 04:32 PM

I'm thrilled to know you found the service excellent and our procedures and policies straightforward. Your positive feedback means a lot to me and the New American Funding team. We strive to make our customers' experiences as smooth as possible...

Bryan was great. Very helpful. Jem was the exact opposite. We had to pay off double what “the first under writer” saw. She seemed very unorganized we had to constantly tell her where to find documents that we sent in even though they were in...

Reply from New American Funding - Bryan Hull

February 24th, 2026 09:22 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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