FirstBank Mortgage - Huntsville, AL
Huntsville, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kim's direct involvment in the process, even when we were moving slowly, always made us feel that she was engaged, knowledgable, and working for us. It was a pleasure to watch a true professional in their field work.
Communication at each step of the process
Very friendly and responsive customer service by the entire Kim Moon team. Really liked the ability to upload all the documentation online.
Great coimmunization and timely Responses
Cecilia goes above and beyond to help her clients! She made us feel like family! We truly appriciate appreciate Cecilia and everything she did for us! We never once doubted that she didn't have our best interest with the loan process. We will...
read more
Reply from Cecelia Hargrove
July 30th, 2026 07:32 PM
Ashley, thank you for your sweet review and words! I so enjoyed meeting and working with you! Your family is beyond precious and I am so excited for each one of you! I hope you all have many happy years and memories in your new place. Thank...
read more
Cecelia responded to my emails and phone calls almost immediately, which made it much easier to coordinate with everyone involved and make timely decisions throughout the home-buying process.
Reply from Cecelia Hargrove
July 30th, 2026 05:37 PM
Susan, so happy to help you and Billy on the purchase of the home for Mom! You two were absolutely great to work with, just like before! Thank you for allowing me another opportunity to help!
Kim is the best!
Cecilia goes above and beyond to help her clients! She made us feel like family! We truly appriciate appreciate Cecilia and everything she did for us! We never once doubted that she didn't have our best interest with the loan process. We will...
read more
Reply from Owner
August 6th, 2026 12:00 AM
We appreciate your positive review, Ashley. We are happy to have been able to help.
They made the whole process easy not stressful as 1st time home buyers it can reach that point especially if u dont understand any of what being told to u
Great communication
51–60 of 5605
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433