

Houston Cypress, TX
A Higher Standard of Lending
Houston, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
From our very first conversation, Michelee was amazing. Her attention to detail is truly impressive. She made the mortgage process for our first home incredibly smooth, walking us through every step with clear explanations. She took the time...
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Reply from Michelee Bartolo
February 6th, 2025 06:49 PM
Thank you so much for your very kind words, it does mean a great deal to me that you both are happy!!! I am very grateful that I met and was trusted to handle your transaction. I wish you much happiness in your home!!!!
I've worked with Sokha Ngov for years, and every single time she’s gone above and beyond my wildest expectations. When selling, she’s consistently secured prices well above the listing price. When buying, she’s leveraged every negotiation tactic...
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Sokha Ngov was very knowledgeable and helpful in assisting us purchase our wonderful home. She was very responsive to our questions and quick to respond even during non-traditional working hours.
Michelee was great from the very beginning. She made the entire mortgage process smooth and stress-free for us. She was always prompt, clear, and thorough in answering all our questions and addressing our concerns. I would happily recommend...
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Reply from Michelee Bartolo
January 30th, 2025 10:43 PM
Thank you so much for your very kind words, I wish you much happiness in your home!!!
LIZ WAS THE BEST AGENT THAT I COULD HAVE SHE WALKED ME THRU EVERYTHING VERY KNOWLEDGEABLE AND WAS GREAT TO HAVE ON MYSIDE SHE WAS VERY HELPFUL AND YOU CAN TELL THAT SHE WAS A PROFESSIONAL THAT TOOK CARE OF MY NEEDS SHE ALSO WAS GREAT IN NOTFING...
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Michelee communicated with me and assisted my clients every step of the way.
She could work with us even when my client had a unique financial situation.
I will always recommend Michelee.
Reply from Michelee Bartolo
January 28th, 2025 11:38 PM
Thank you so much Rose, I love working with you!!! Thank you for trusting me with your clients!!!
Gabriella is excellent in presenting and explaining the geographical market condition to me. She estimate the right selling price and helped the whole process go smoothly. Her performance highly exceeded my expectation. I strongly recommend...
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Communication is amazing and definitely knows all the programs to ensure a timely
Reply from Michelee Bartolo
January 11th, 2025 09:06 PM
Thank you Issac, always enjoy working with you and your clients, Thank you for trusting me to handle their financing, you are the best!!!!
We always have a great experience working with Michelee and her team. They are extremely communicative, customer-oriented and friendly, and they always make the daunting task of mortages/refi's so easy. I'll use Michelee each and every time....
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Reply from Michelee Bartolo
January 6th, 2025 08:07 PM
Thank you Stephanie!!! You are amazing to work with!!!
Closing on time!
Support and guidance throughout the loan initiation process with clear communication.
Reply from Michelee Bartolo
January 5th, 2025 04:14 PM
Thank you so much Srikanth, it was my sincere pleasure to work with you, wishing you much happiness in your beautiful home!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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